This is regarding MS Exchange Server 2013 and I am trying to configure my IRMF connection by using a command that I will post below, but the output result fails.
Could anyone guide me through troubleshooting this error please.
[PS] C:\Windows\system32>Test-IRMConfiguration -Recipient Cara.Semperger@enron.com -Sender sshakeel1@enron.com
Results : Checking Exchange Server ...
- PASS: Exchange Server is running in Enterprise.
Loading IRM configuration ...
- PASS: IRM configuration loaded successfully.
Retrieving RMS Certification Uri ...
- PASS: RMS Certification Uri: https://sarim.enron.com/_wmcs/certification.
Verifying RMS version for https://sarim.enron.com/_wmcs/certification ...
- PASS: RMS Version verified successfully.
Retrieving RMS Publishing Uri ...
- PASS: RMS Publishing Uri: https://sarim.enron.com/_wmcs/licensing.
Acquiring Rights Account Certificate (RAC) and Client Licensor Certificate (CLC) ...
- FAIL: Failed to acquire a Rights Account Certificate (RAC) and/or a Client Licensor Certificate (CLC). This failure may cause features such as Transport
Decryption, Transport Protection Rules, Journal Report Decryption, IRM in Outlook Web App, IRM in Exchange ActiveSync, and IRM Search to not work. Make sure that
the Exchange Servers Group is granted "Read" and "Read & Execute" rights on the ServerCertification.asmx and Publish.asmx pipelines on your AD RMS server. For
details, see "Set Permissions on the AD RMS Certification Pipeline" at http://go.microsoft.com/fwlink/?LinkId=186951.
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Microsoft.Exchange.Security.RightsManagement.RightsManagementException: Failed to acquire server box RAC from
https://sarim.enron.com/_wmcs/certification/servercertification.asmx. ---> System.Web.Services.Protocols.SoapException:
System.Web.Services.Protocols.SoapException: Exception of type 'System.Web.Services.Protocols.SoapException' was thrown. --->
Microsoft.DigitalRightsManagement.Utilities.ADEntrySearchFailedException: Failed to find an entry in the Active Directory: . --->
Microsoft.DigitalRightsManagement.Utilities.UnspecifiedErrorException: Exception of type 'Microsoft.DigitalRightsManagement.Utilities.UnspecifiedErrorException'
was thrown. ---> Microsoft.DigitalRightsManagement.Utilities.UnspecifiedErrorException: Exception of type
'Microsoft.DigitalRightsManagement.Utilities.UnspecifiedErrorException' was thrown. ---> Microsoft.DigitalRightsManagement.Utilities.UnspecifiedErrorException:
Exception of type 'Microsoft.DigitalRightsManagement.Utilities.UnspecifiedErrorException' was thrown.
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
at Microsoft.DigitalRightsManagement.Certification.BaseCertificationWebService.Certify(CAType caType, CertifyParams requestParameters)
at Microsoft.DigitalRightsManagement.Certification.ServerCertificationWebService.Certify(CertifyParams requestParams)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.EndInvoke(IAsyncResult asyncResult)
at Microsoft.Exchange.Security.RightsManagement.SOAP.ServerCertification.ServerCertificationWS.EndCertify(IAsyncResult asyncResult)
at Microsoft.Exchange.Security.RightsManagement.ServerCertificationWSManager.EndAcquireRac(IAsyncResult asyncResult)
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.EndAcquireInternalOrganizationRACAndCLC(IAsyncResult asyncResult)
at Microsoft.Exchange.Management.RightsManagement.IRMConfigurationValidator.TryGetRacAndClc()
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OVERALL RESULT: FAIL