Hello, we just recently updated our single Exchange 2013 server to CU21. Outlook works as normal, however when attempting to use OWA, the following error is encountered:
:-(
something went wrong
Sorry, we can't get that information right now. Please try again later. If the problem continues, contact your helpdesk.
X-ClientId: CJPL -
QMHG - 0EFG - NQVPPWDQ X-FEServer: 7Y7TV12 Date: 3/28/2019 3:39:44 PM
On the Exchange Server's application log, the following ASP.NET 1309 warning is displayed:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 3/28/2019 11:39:44 AM
Event time (UTC): 3/28/2019 3:39:44 PM
Event ID: 39ca81ea73424d42872239b7eef60857
Event sequence: 126
Event occurrence: 46
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT/owa-2-131982587483901852
Trust level: Full
Application Virtual Path: /owa
Application Path: C:\Program Files\Microsoft\Exchange Server\V15\FrontEnd\HttpProxy\owa\
Machine name: 7Y7TV12
Process information:
Process ID: 23460
Process name: w3wp.exe
Account name: NT AUTHORITY\SYSTEM
Exception information:
Exception type: ADNoSuchObjectException
Exception message: NoVdirConfiguration. AppDomainAppId:/LM/W3SVC/1/ROOT/owa,VDirDN:NULL
at Microsoft.Exchange.Clients.Owa.Core.VdirConfiguration.BaseCreateInstance()
at Microsoft.Exchange.Clients.Owa.Core.VdirConfiguration.get_Instance()
at Microsoft.Exchange.HttpProxy.Logon.get_UserNamePlaceholder()
at ASP.auth_logon_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer)
at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
at System.Web.UI.Page.Render(HtmlTextWriter writer)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Request information:
Request URL: https://mail.sdb.state.ma.us:443/owa/auth/logon.aspx?replaceCurrent=1&url=https://mail.sdb.state.ma.us/owa/ecp
Request path: /owa/auth/logon.aspx
User host address: 170.63.37.228
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\SYSTEM
Thread information:
Thread ID: 97
Thread account name: NT AUTHORITY\SYSTEM
Is impersonating: False
Stack trace: at Microsoft.Exchange.Clients.Owa.Core.VdirConfiguration.BaseCreateInstance()
at Microsoft.Exchange.Clients.Owa.Core.VdirConfiguration.get_Instance()
at Microsoft.Exchange.HttpProxy.Logon.get_UserNamePlaceholder()
at ASP.auth_logon_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer)
at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
at System.Web.UI.Page.Render(HtmlTextWriter writer)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Custom event details:
Thanks,
Joel