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password change problem

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The logon credentials supplied have expired. You must change your password before logging on to Microsoft Exchange

This is my work email. I can't find where and how to change my password. Please help!


Outlook, text message, sender's name doesn't display

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I am using Outlook to send text messages, but when messages come in, it only lists the phone number, not the name of the sender.  All of the contacts are in my contacts, with their mobile phone numbers, and when I go to send a text I can just type in their name, and Outlook recognizes them.  How do I get Outlook to display the name of the sender?

Distribution list - Old email shows recipients with recent update to distribution list

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If you check today an email sent to a group in the past, the recipients will be the people in the group TODAY, and not the people from that time.

So how can you know to whom the email was actually sent back then ?

OWA has errors when users change passwords and immediately sign in

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Hi all,

I've gotten Exchange Server 2013 CU5 running on Windows Server 2012 R2. It has the CAS and Mailbox roles running on it and its sitting behind a Forefront TMG 2010 that is on Windows Server 2012 R2 as well. When our remote users use OWA (Outlook Web App) its fine.  However, because of our policies, those users have to change there passwords. 

When those users go to OWA to change there passwords, it changes just fine. Then the Outlook Web App screen comes up, wanting them to sign back into OWA using their new password. When they use the new password to sign in, they always get the (HTTP 400 Bad Request) error, and the URL at this point shows https://MyMailboxServer.com/owa/auth.owa . When the user deletes the last part of that URL (/auth.owa) and then presses ENTER, it completes and goes into the mailbox every time.

Another thing that works is that instead of removing the last part of the URL (/auth.owa), if the user goes and clears the browser cache, close the browser, then open it up again and navigate to OWA and sign in.  It works that way as well...

This issue affect of our remote users in the United States who exclusively use OWA and the clients they have are a mix between Win7, Win8 and Win10 machines with some being domain joined over Direct Access while others aren't domain joined. 

Can anyone help figure out why /auth.owa needs to be removed or browser cache needs to be cleared before the user can sign in using their new password?

   

How to unsync my phone text messages to inbox

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I have my email setup on all my systems outlook, ipad and my phone. When someone sends me a text message that message gets put in all my email accounts inbox. How do I stop this?

Thanks

Exchange 2013 - additional mailboxes or use autodiscover

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User A is logged is as themselves. Want to use shared Mailbox PA-B as they're main mailbox (the user is PA to the chief exec and this a special pa chief exec mailbox). User also has access to other mailboxes (inc the chief execs actual mailbox call it CA-C).

Mostly User A wants to SEND AS the user PA-B, but sometimes they want to SEND AS the chief exec CA-C. Same with calendar requests.

As per my other questions, seem the best idea it to let the user have a profile with PA-B as the mailbox and then add the others in. Question is though add them as additional mailboxes or let autodiscover find them? Int he past this has caused us problems with duplicates.

I assume autodiscover looks at the logged in user (i.e user A in this case) and adds mailboxes that this user has access to? Is this how it works?

Confussion Between the Internal Client and external Client Outook Anywhere 2013

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Hi Guys,

It might be that i am asking the most dumbest question here but i need to get my Confusion clear here about the external and the Internal Client for the Exchange 2013.

Internal Client: User/ client who are working with physicaly in the Buliding and inside the Domain and their workstation is in the domain.

External Client: Client who all have configured the Outlook with the Exchange server username and password and their workstation is not in the Domain.

what about the Admin users , whose laptops are in the domain and they have configured the outlook inside the Domain and they also take their laptop outside of the domain and Use the Public internet for the outlook connectivity.

I am asking this Question becasue i am not coming to the Point which Authentication Method is the Best for Exchange Users.

thank you so much.

Exchange 2010 _ outlook clients prompt for password intermitently

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hi there,

I have a client using Exchange 2010 SP3 , 2MBx servers in DAG, 2 HUB/CAS servers configured with WNLB, no DNS round robin, Outlook 2013 and Outlook 2016 are widely used, we dont have Lync/OCS/SFB servers, also we dont use public folders, "autodiscover.domain.com" is resolving to the IP address of WNLB, when I locate the servicebindinginformation it showshttps://autodiscover.domain.com/autodiscover/autodiscover.xml for both the CAS servers, does not show the actual servers fqdn.

Recently we have started deploying outlook 2016 and after which we immediately started experiencing the password prombt issues on the outlook 2016 clients but later we noticed this hapennig with outlook 2013 also, Outlook anywhere is enabled , outlook are configured with autodicover.

1. Reconfiguring outlook profiles, did not help.

2. Bypassing WNLB (by pointing autodiscover to CAS server directly) still the same issue.

3. manual configuration , still same issue.

4. as the problem is expericecnd with outlook 2013 and Outlook 2016 both , i dont think this prob is due to outlook version.

5. This problem is also not related to password cache, as I already validated.

6. No certificate related issue, validated the certificates on all the Exchange servers.

I'm not sure whether to rely on this article, http://searchexchange.techtarget.com/tip/How-to-fix-repeated-Outlook-password-prompts-and-make-end-users-happy , he is proposing to deregister Exchange and register GCS.

please help me with your inputs.








Need help with syncing Outlook across computers

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Our office is set up with one email address that we all share as an Exchange account. However each Outlook will not sync the emails correctly. 

If I delete an email, other people in the office still see it on their Outlook. 

Is there a way to fix this?

Any help is appreciated. 

Thank you, 

Error message: The action couldn't be completed. You might have updated the item on another computer or a mobile phone. To...

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I am having problems attaching files as the attachments do not always attach at first, second attempts. I then get the error message:

The action couldn't be completed. You might have updated the item on another computer or a mobile phone. 
Advice please

Outlook 2016/Hybrid 365/2013 Exchange - Unable to open shared mailbox

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Hi,

I have been investigating an issue with a user who has access to a shared mailbox.

A little about the environment:

  • Exchange 365 in Hybrid environment with on premise Exchange 2013
  • Outlook 2016 on Windows 7 using 365 business license

A little about the issue:

  • When opening Outlook, user is sometimes (most of the time) unable to open the shared mailbox she has full access to. Error received stating 'Unable to open folder'. Error logged in event viewer:

Microsoft Outlook 
Cannot expand the folder. 
300187 
16.0.7167.2040 

  • Sometimes the user can get it to open by opening and closing Outlook however this does not always work.
  • The users mailbox works fine, can send and receive mail with no issue.
  • I can replicate this issue by adding a different user to the full access permissions and send as permissions and allowing the mailbox to auto map to their outlook profile. This particular example was Outlook 2016 on Windows 10.
  • In 365 logs I can see the mailbox authenticating - PasswordLogonInitialAuthUsingPassword 

I'm in the process of testing in Outlook 2016 for Mac. Will post an update.

Any help would be appreciated.


Shaun


Shaun

outlook 2010 sp2 - room delegation - view calendar

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Hi, i have a strange problem with some of my room mailbox who's configurated to get approved by a user before the creation of the event.

3 users have delegation on some room mailbox, the security was made with a a group membership ( i try user directly but not change), when they receive a notification in Outlook to accept or refuse an event for the room, most of the time, when they open the email, they got an error, can't read the calendar, they didn't view the calendar availability in the email, so they can't accept or refuse it. All these users has added all the room they manage in the calendar portion of Outlook, they can see all the event, can create, move, delete all event. the new event wait for approval they can see it directly in the calendar and accept it, so right seems to be ok. so why in the received email request for approval they can approve it and see the calendar event?

I uncheck the exchange cache mode, I try to recreate an Outlook profile. the problems appears most of the time and on different room.

Exchange 2013 - additional mailboxes or use automapping

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User A is logged is as themselves. Want to use shared Mailbox PA-B as they're main mailbox (the user is PA to the chief exec and this a special pa chief exec mailbox). User also has access to other mailboxes (inc the chief execs actual mailbox call it CA-C).

Mostly User A wants to SEND AS the user PA-B, but sometimes they want to SEND AS the chief exec CA-C. Same with calendar requests.

As per my other questions, seem the best idea it to let the user have a profile with PA-B as the mailbox and then add the others in. Question is though add them as additional mailboxes or let automapping find them? Int he past this has caused us problems with duplicates.

I assume autodiscover looks at the logged in user (i.e user A in this case) and adds mailboxes that this user has access to? Is this how it works?

IMAP login problems for one service account - NO LOGIN failed

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We are running two Exchange servers (Exchange 2013 SP1 CU12) with one DAG, one DB. As of late, we have been having problems with our voicemail system's power user account logging into mailboxes.

If we use another account, it will work temporarily but produce the same results. We created a whole new account just to test and are exhibiting the same symptoms. Checked all components and services and can confirm that they are up without any issue. If we restart the IMAP services after the account exhibits these symptoms, the problem goes away temporarily.

We already bumped up the connection limits for service sessions per user and sessions per user, and they are set to double (2000) what the voicemail system can handle. We then rebooted both servers and are exhibiting the same symptoms. No errors in event viewer either.

It almost seems like a limit keeps getting hit despite it being pushed up, but I don't know where to look at this point.

When checking the service account manually via telnet'ing into the IMAP service, we get the following:


Secured: CN=owa.<domain>.com, OU=Domain Control Validated

S: * OK The Microsoft Exchange IMAP4 service is ready.

C: 1 CAPABILITY

S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=PLAIN AUTH=NTLM AUTH=GSSAPI UIDPLUS MOVE ID CHILDREN IDLE NAMESPACE LITERAL+

1 OK CAPABILITY completed.

C: 2 LOGIN <user_account> <password>

S: 2 NO LOGIN failed.

C: 3 LIST "" *

S: 3 BAD Command received in Invalid state.


Running a test for IMAP connectivity on that service account gives us the following:


RunspaceId : 072a80bb-8571-4442-b14b-4a51c3ae15ad

LocalSite : <site>

SecureAccess : False

VirtualDirectoryName :

Url :

UrlType : Unknown

Port : 993

ConnectionType : Ssl

ClientAccessServerShortName : <server>

LocalSiteShortName : <site>

ClientAccessServer : <server>.<domain>.com

Scenario : Test IMAP4 Connectivity

ScenarioDescription : Connect to server using IMAP4 protocol, search for the test message, and delete it along with any messages that are older than 24 hours.

PerformanceCounterName : ImapConnectivity-Latency

Result : Success

Error :

UserName : <username>

StartTime : 9/2/2016 9:25:56 AM

Latency : 00:00:00.6250087

EventType : Success

LatencyInMillisecondsString : 625.01

Identity :

IsValid : True

ObjectState : New


Get-ImapSettings below:


RunspaceId : 072a80bb-8571-4442-b14b-4a51c3ae15ad

ProtocolName : IMAP4

Name : 1

MaxCommandSize : 10240

ShowHiddenFoldersEnabled : False

UnencryptedOrTLSBindings : {0.0.0.0:143}

SSLBindings : {0.0.0.0:993}

InternalConnectionSettings : {imap.<domain>.com:143:TLS, imap.<domain>.com:993:SSL}

ExternalConnectionSettings : {imap.<domain>.com:143:TLS, imap.<domain>.com:993:SSL}

X509CertificateName : owa.<domain>.com

Banner : The Microsoft Exchange IMAP4 service is ready.

LoginType : SecureLogin

AuthenticatedConnectionTimeout : 00:30:00

PreAuthenticatedConnectionTimeout : 00:01:00

MaxConnections : 2147483647

MaxConnectionFromSingleIP : 2147483647

MaxConnectionsPerUser : 2000

MessageRetrievalMimeFormat : BestBodyFormat

ProxyTargetPort : 9933

CalendarItemRetrievalOption : iCalendar

OwaServerUrl :

EnableExactRFC822Size : False

LiveIdBasicAuthReplacement : False

SuppressReadReceipt : False

ProtocolLogEnabled : True

EnforceCertificateErrors : False

LogFileLocation : D:\Program Files\Microsoft\Exchange Server\V15\Logging\Imap4

LogFileRollOverSettings : Daily

LogPerFileSizeQuota : 0 B (0 bytes)

ExtendedProtectionPolicy : None

EnableGSSAPIAndNTLMAuth : True

Server: <server>

AdminDisplayName:

ExchangeVersion: 0.10 (14.0.100.0)

DistinguishedName: CN=1,CN=IMAP4,CN=Protocols,CN=<server>,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=<site>,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=<domain>,DC=com

Identity: <server>\1

Guid: 05aea87a-8d26-4c22-b8f2-03ba68126015

ObjectCategory: <domain>/Configuration/Schema/ms-Exch-Protocol-Cfg-IMAP-Server

ObjectClass: {top, protocolCfg, protocolCfgIMAP, protocolCfgIMAPServer}

WhenChanged: 8/16/2016 11:35:22 AM

WhenCreated: 6/23/2015 2:47:04 PM

WhenChangedUTC : 8/16/2016 3:35:22 PM

WhenCreatedUTC: 6/23/2015 6:47:04 PM

OrganizationId:

Id: <server>\1

OriginatingServer: <DC1>.<domain>.com

IsValid: True

ObjectState: Unchanged

-------------

EDIT: Solved this from the following blog:

https://blogs.technet.microsoft.com/mspfe/2015/08/24/exchange-server-2013-cu9-watch-your-imap-clients/


Active Syn account error, unable to be signaured for sending email

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The outlook 2013 Syn Active account, caught error when sending with Certificated/Signature email ?

Send with certification or signature by Syn account


Email notifications in Outlook 2010/Win 7/MS Exchange Server

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Greetings everyone.  Hope someone can help.  I recently purchased a new HPZbook (hopefully last laptop I'll need in the remaining years of my worklife!).  It came with Win 7 professional SP-1 pre-installed.  I updated Windows via the MS auto-update feature.  I then installed MS Office Home and Business 2010.  Both of these are exactly what I have on the old HP Pavilion that the new ZBook is replacing.  My company uses MS Exchange server for its email application.

Unfortunately, I am not getting either an Envelope Icon in the Taskbar nor a Desktop Alert when new email messages arrive.  Obviously I have all of the appropriate boxes checked in Outlook File/Options/Mail.  My old computer displays both of these alerts every time a new email arrives so I know these items work!

Very annoying to have to constantly open the Outlook application to see if I have new emails.  Can anyone help please?  I've searched all over the net for a solution and saw all kinds of crazy ideas.  I did go into Control Panel/Programs/MS Office and tell it to REPAIR itself but did not help.  I also made sure I only have one .pst file on my hardrive.

Thanks!


Will D.

Room booking between organizations

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My organization is moving and will be sharing a space with 3 others at the end of the month. We will have several conference rooms, each of which can be booked out by any of the organizations in the shared space. We are looking at software to use for room booking, but the only thing we really want is Outlook integration. Is there a way to set up rooms so they can be accessed and booked by each of the organizations' separate Outlook accounts, or is a third-party piece necessary to accomplish the task?

outlook 2016 is not connecting to Public folder servers

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Hi All

We have Exchange 2013 servers with MBX and CAS roles installed. we have exchange 2010 PF servers. All our users are using outlook 2013 to access their mailboxes. we are planning to upgrade office 2013 to 2016. so we installed 2016 on some of the pilot users machines. As part of the testing, we observed that some of the outlook 2016 users are unable to connect to public folder servers. Its not a PC specific rather its a user specific. PF connection is not showing in outlook's connection status. we tried to disable MAPIHttpDisabled through registry but still we are seeing this issue. For the same user PF is working from OWA and outlook 2013. can you help me on this?

we still have 2010 CAS servers left in our organization becoz of PF access, also installed CAS role on PF servers and configured PF remote mailbox.


Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help.



Issues in Outlook 2010/2016 Reoccurring Calendar Appointments for a User with Shared Calendar Access

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Hi All, 

Just asked this question over in the office forum but was told it would be best for me to post it here instead.

We have an issue in a clients environment with Outlook and Exchange playing up with calendar invites and corrupting reoccurring calendar appointments.

I will break down the scenario in detail below (sorry for the long post).

For the sake of discussion we have Jill who is the PA for Kate.

Jill has shared access to Kate's calendar and inbox so that she can accept and create meeting requests and move existing ones.

The issue comes about when Jill creates a reoccurring calendar appointment like a meeting. The meeting will display fine in Jill's outlook and you can open the meeting and read all the information from inside of it without any issues.

When Jill adds Kate in as a member of the meeting then Kate will receive the email to accept the meeting request, if she tries to accept the meeting request from Kate's inbox it will prompt with an error saying "Cannot open this item. The operation failed. An object cannot be found."

Upon closing the error the appointment still appears in Kate's calendar with Kate accepting it as tentative.

The second part of this is that you can open the calendar appointments for the reoccurring meeting fine but should you move any of the reoccurring entries for the meeting (say if you had to move the meeting forward or backwards one week) then you will no longer be able to open that calendar entry and it just displays an error message saying that the file can't be found.

The original setup when this initially happened was as follows:

* Outlook 2010 on physical computer

* Exchange 2010

Recently implemented setup that is now in use and the problem still occurs:

* Outlook 2016 via Citrix on thin client

* Exchange 2010

From the testing that I have done I believe it is either something with the OST/PST file that is created for the users profile or communication to the Exchange server not updating changes correctly. Happy to provide logs or additional details to solve this issue!!

Thanks in advance for any assistance, 

Ben

imap on outlook.com generate 2 dates in email header

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HI,

I have setup a ‘Connected Account” on outlook.com (the web app – not on a desktop app).

The account is setup with IMAP. When sending emails, I get a ‘bounce-back’ with the below error msg

    SMTP error from remote mail server after end of data:

    550 Messages should have one or no Date headers, not 2.

 

The email bouncing back contains the email I sent and wgen looking at the email header the date is listed twice. Please see below email header

Received: from [40.100.28.85] (port=24249 helo=SG2PR02MB1534.apcprd02.prod.outlook.com)

                by [removed] with esmtpsa (TLSv1:ECDHE-RSA-AES256-SHA:256)

                (Exim 4.87)

                (envelope-from <[removed]>)

                id 1b8zQi-0047wL-VG

                for [removed]; Sat, 04 Jun 2016 10:27:09 +1000

Date:6/4/2016 12:26:57 AM

From: [removed]

To: [removed]

Subject: test

Thread-Topic: test

Thread-Index: AQHRvffNYV7jnOebUk+nXkFLtmO9Tg==

X-MS-Exchange-MessageSentRepresentingType: 1

Date: Sat, 4 Jun 2016 00:26:57 +0000

Message-ID:

                <*** Email address is removed for privacy ***>

Content-Language: en-GB

X-MS-Has-Attach:

X-MS-TNEF-Correlator:

Content-Type: multipart/alternative;

                boundary="_000_SG2PR02MB1534D19958EBB3E74DBA1223DB5A0SG2PR02MB1534apcp_"

MIME-Version: 1.0

 

Anyone have any idea why this is?

 

To clarify L

It is another 3:rd party domain. I have set this domain up using IMAP on my computer to test and do not have the issue with 2 dates being added to the email header. The duplication of the dates only seems to happen when using OWA.

This happens with all emails sent from the OWA.

J

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