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Outlook: stripping text content when sending attachment files / zero byte files in sent items

May 5, 2015, 10:14 am
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Hello,

I have 3 x email addresses live in my outlook, 1 x exchange server and 2 IMAP email addresses through another provider.  The exchange server email is fine, operating as expected, no issues.  The other 2 are exhibiting the same problems, when I choose to send a file to a recipient, the text I write is stripped from the email when it is sent, resulting in the attachment being sent with no message.  Also, 95% of the mails I send from these addresses are listed in the sent items mailbox as 0B and the attachment paperclips are not shown.

I'm assuming this is something simple, any suggestions appreciated.

Thanks,

Peter

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Not able to delete emails from shared mailbox

May 2, 2015, 2:46 pm
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Hello Team,

I have a mailbox which is shared. User A is having access on that mailbox.
I have added That mailbox as additional Mailbox. when i click on delete button or right click delete i am not able to delete that messages and from any folder.
I have configured User A profile on multiple system and in each and every system i am not able to delete emails
I am using O365 business plan and my Outlook is professional plus with latest update
I removed the mailbox which is shared and added that account as Multi Ex so i am able to delete it
I am running scripts in background so i dont want to add that mailbox as Multi Ex(By going into account settings and adding new email with credentials)
I have given full access to User A on that mailbox on the portal. I removed the access and then re added the access and then also i am not able to delete emails
I have tried safe mode
I have tried online mode
I have tried cached mode 
I have tried Right clicking folder for example Inbox and given User A as owner permission from outlook.
I have done the same method of giving permission from OWA
If i open Mailbox in OWA by logging in Using User A and then clicking another user's mailbox and opening mailbox which is shared and i am able to delete emails there.
No user who has access to that mailbox which is shared are able to delete emails from that mailbox.
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MAC 2011 email attachments converted to winmail.dat

April 23, 2015, 4:58 pm
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Hello Guys,

Does anyone encountered the same when MAC 2011 receives email with attachments the attachment becomes winmail.dat? What are things might causing it in the server level. Please advice. 

NOTE: This is not affecting only one user but.

Thanks!

Uddan

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2 email accounts with different domains synchronizing to all my platforms

May 5, 2015, 11:50 am
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I have Office 365 for small business and an exchange set up and has been working well for years.  I now need to also have a second email address in my Outlook.  

Most importantly it need to synchronize across my 3 platforms just like my current Office 365.  I have been successful setting up the second account on my workstation but it will not allow me to set it up the same way on my tablet or laptop.

I was thinking it needed to be at the exchange level to synchronize.

Could some explain if this is even possible.

  1. I want to continue to use both accounts in Outlook, many instances receiving in one and reply from another address is important.
  2. I would like them to be in synchronization at all times so that I can leave my workstation and head to plane and pull down all that I have done onto my tablet or laptop.
  3. I have one workstation working by using simple account>add> and then setting it up.
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Outlook 2013 and Exchange 2013 - infamous OOF error "Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later" - cannot solve it

May 6, 2015, 2:40 am
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Dear all,

I've a couple of users who receive the by now infamous "Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later." error as soon as the try to enable their OOF reply within Outlook 2013. Thing is that only a couple of users receive this error whereas the rest does not, never ever. So it must have something do to with that particular user account.

I tried out all suggestions spread over the internet, e.g.

  • IE proxy settings
  • IE trusted site settings
  • IE intranet site settings
  • EWS virtual directory, availability, authentication
  • IIS settings
  • DNS settings
  • Autodiscover settings
  • new Outlook profile
  • bla bla bla

All to no prevail. I still receive this error. The user opens his or her Outlook 2013 (which runs on Online mode, Cache Mode has been disabled company wide via GPO) and then clicks on OOF in order to enable it - and receives stated error. Thing is you could click to enable a couple of times and maybe after 5 or 7 or 8 clicks it suddenly workes. It's just random.

These are the different articles I already checked:

  • http://www.petenetlive.com/KB/Article/0000897.htm
  • http://www.techieshelp.com/out-of-office-doesnt-work-after-installing-exchange-2007-or-2010/
  • http://www.msoutlook.info/question/879
  • http://serverfault.com/questions/677657/exchange-2013-oof-not-working-for-migrated-accounts
  • http://blog.shipshapeit.com/microsoft-exchange-out-of-office-replies-not-working-try-this/
  • and so on

Any help would be greatly appreciated.
Alex

Alexander Ollischer Diplom-Wirtschaftsinformatiker (FH) Citrix & Microsoft Certified Engineer (CCEA, CCEE, MCSA, MCSE, MCDBA, MCTS) Afontis IT+Services GmbH Baierbrunner Straße 15 81379 München Deutschland Telefon (089) 74 34 55-0 Fax (089) 74 34 55-55 mailto:a.ollischer@afontis.de http://www.afontis.de http://www.itganzeinfach.de Amtsgericht München, HRB 109 005 Geschäftsführer: Thomas Klimmer

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Outlook 2013 Tasks will disappear for Tuesday

March 9, 2015, 7:28 am
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I have a client who is using Outlook 2013 and when she goes into her Calender the tasks for her Tuesdays will disappear intermittently but when you click away back to the mail then go back into calender it will repopulate her Tuesday tasks.

I've tried removing then adding her account back, uninstalling and reinstall office, and rebuilding her Windows and Outlook profile.  Nothing seems to fix this issue she is having. 

Anybody know of fixes or have seen this issue?

Thank you!

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Outlook 2013 "you are not responding to the latest message in this conversation" - Not Working

March 9, 2015, 5:07 am
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This feature is not working in our environment for some of the users.

A user contacted me saying that this feature was not working. I was able to duplicate the issue on my PC. One of my co-workers does not have the issue and it is working normally.

My 1st attempt to resolve was repairing office which did not work.

My 2nd attempt to resolve was to delete the mail profile and setup a new one.

My 3rd attempt was to uninstall/install Office 2013. After the install, I tried it once and the feature worked! the next morning when I tried it, the feature was not working again.

Any thoughts on how to get this to work permanently?

My System: Windows 7 Professional 64-bit / Microsoft Office Professional Plus 2013

User's System: Windows 7 Professional 32-bit / Microsoft Office Home and Business 2013

Co-worker's System: Windows 7 Professional 64-bit / Microsoft Office Professional Plus 2013

We have Micrsoft Exchange Server 2010 and the computers are on a network/domain.

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After forward attachment jpeg file from outlook to internal user, user is able to receive the email but not able to view the attachment

February 1, 2015, 8:45 pm
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I'm currently performing migrate from Exchange 2007 to 2010 and weird thing happens.

External user send a jpeg file attachment to my customer, the 1st recipient is able to view the attachment. If the 1st recipient forward the jpeg file attachment to other internal user using HTML format, they are able to receive the email but not able to view the attachment. Unless the email is forward with plain text. After that, if the 2nd recipient forward the email to external users, the jpeg attachment is able to be seen

This weird things happen to everyone in the organization. You can view that the property shows there is a attachment and somehow it is not shown in Outlook. Really appreciate that someone can give some advise

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OWA 2013 using UAG 2010

May 6, 2015, 9:27 pm
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Hi there:

I'd like to poll the group to see if anyone has deployed OWA 2013 using UAG 2010.  Any challenges or issues?

In particular I'm looking to see if you were able to configure the IIS settings on the 2013 Exchange CAS for Forms Based Auth (FBA). 

There seems to be some confusion concerning the modes of authentication required by UAG. What I've found is that when FBA is enabled for the Exchange CAS IIS, an end-user logging on through the UAG portal gets a double-logon prompt - once for UAG and once for OWA.

Any help greatly appreciated.

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User is not receiving new mail items in Inbox

May 6, 2015, 5:25 am
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I received a case where 1 user is unable to receive mail in her Inbox.  New messages are received in the top-level folder in her mailbox.

I configured her mailbox for my pc and the same problem resulted.  I also checked OWA and the same problem exists there as well.  I checked to see if she had any rules and there aren't any that would cause this.

Does anyone have any insight on why this is occurring?

Technet forums

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Auto send an email when a message is received

May 6, 2015, 11:47 am
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We do not allow auto forwarding of all email to personal accounts but we have some users who want to receive notification in their personal email account when they receive an email in their Exchange/outlook account. We are running Exchange and Outlook  2013. I can't find a way to do a "you've got mail message" via outlook rules. Is there a way I'm missing or a way to script it?

thanks

Sue

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The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.

May 6, 2015, 5:43 am
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We have 2007 Microsoft Outlook Exchange and we have 1 user who is having a problem with his calendar. When he tries to open his calendar it comes up with the error, The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action. He is online and he is not having a problem getting his email or sending emails, it just seems to be his calendar. He can access it through webmail but the issue only seems to be in Outlook. I right clicked on the calendar and then clicked on open in a new window and then it finally opened. What could be causing this? Nobody else is having this issue and like I said, any help would be greatly appreciated.
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OWA scheduling a meeting - Add a room not showing all available conference rooms

May 22, 2014, 3:18 pm
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This is on a Exchange 2013 installation. Is there an official Technet article or white paper that states the amount of conference rooms that are displayed to an OWA client when trying to "Add a room" to a meeting? We currently have over 200+ conference rooms and when clicking on "Ad a room" I only see 100 conference rooms. The view only shows what is available so I try and schedule a meeting on Saturday or Sunday when no one has booked those rooms and I only show 100 meeting rooms. Reading the OWA help states the following:

Enter a location, or select Add a room to see a list of available conference rooms from your organization’s address book. Select Scheduling Assistant to show the calendars of attendees. You can also add or remove attendees and automatically schedule resources such as conference rooms.

It does not mention anything regarding the view being limited to 100 conference rooms. I have searched for some sort of documentation that states OWA only shows 100 conference rooms but cannot find anything. Anyone have any ideas as to where I may find this stated somewhere?

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out of office on outlook does not work

May 7, 2015, 3:31 am
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Hello

I have an 2007 Exchange server.

the problem is that all our new users that try to setup their mail in Outlook 2007/2010 or 2013 get an error when they try to setup out of office function.

error : (settings for automatic answer can not be displayed because the server is not currently available)

they also have a problem when they look in the "planning assistant" they can not see others calendar.

but the problem is only when we setup a mail account on a "new pc"

all the old computer does not have this problem.

fx I have no problem at all on my computer, but when i try to setup my mail on another computer, i get the same error.

and it makes no difference whether it is on Outlook 2007/2010/2013

i have try to do this :

1. Hold Ctrl key and then right-click the Outlook icon in system tray.

2. Select Test E-mail AutoConfiguration.

3. Fill out your email address and password.

4. Clear all check boxes except "Use AutoDiscover".

5. Press Test button and check the result. Check the Results and see if the "OOF URL" is missing or set to wrong URL.

but it cannot finnish the test because of an error.


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Outlook 2013 - Have to click on a folder to sync it with Exchange

May 7, 2015, 3:08 am
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Hi,

We are using Exchange 2010 SP3 RU2 with outlook 2013 SP1 mail client.

Users are having Full access to multiple shared mailboxes & are auto mapped to their profile.

But some of them are complaining that Outlook is not syncing all folder on its own & they have to click on specific folders & then only that folder starts syncing with Exchange Server, already tried to reconfigure the profile but no luck.

I also tried to modify the Send/Receive groups to specifically include the account & all its subfolders so that it will sync at every scheduled interval, but here as well it is showing only a single Shared mailbox and not all.

Kindly suggest if anyone had faced similar issue. 

Thanks & Regards
Singh

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Can't respond to e-mails

May 7, 2015, 7:27 am
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I am receiving e-mails, but can't respond to them. All of the icons at the top, like SEND are not there???
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Outlook points to Mailbox GUID, not a load balancer anymore

May 7, 2015, 10:50 am
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Exchange 2010, I had Outlook 2013 pointing to my Exchange 2010 CAS Array VIP KEMP load balancer. Now that I'm on Ex2013, Outlook is using my Mailbox GUID as the server name. Now is Outlook not load balancing this on my CAS array?

ms

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User cannot access mailbox using OWA after disabling In-Place Archive

May 7, 2015, 10:38 am
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Strange issue....

Exchange 2013

One of our users was complaining that old emails were no longer showing up in his inbox. After verifying it was due to the In-Place Archiving being enabled on his mailbox, I logged into his OWA account, manually moved all of the emails back into his Inbox, and disabled Archiving on his mailbox. We are a small organization, and have ample space for very large mailboxes, so Archiving isn't really needed at this point.

Since this has been done, the user is no longer able to access his mailbox via OWA. After he logs in, he gets the "Outlook Web App" splash screen, and the spinning "Almost there.." image. The mailbox never comes up.  He is able to access email just fine, using his full Outlook client and smartphone. No other users are having issues.

Any ideas on how to fix this issue are greatly appreciated!

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Exchange Server 2010 setup -Mail flow

May 7, 2015, 4:05 am
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Hello...I am Rahul.We are not able to send emails to Hotmail ,but able to receive th emails from them.Getting below error message.

BAY004-MC3F18.hotmail.com gave this error:
SC-001 (BAY004-MC3F18) Unfortunately, messages from 103.23.150.85 weren't sent. Please contact your Internet service provider since part of their network is on our block list. 

Please help to unblock the ip.

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LegacyExchangeDN in the Organizer Field of a Meeting Series Instance

May 8, 2015, 5:35 am
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Hi,

after migration from Lotus Notes to Exchange 2013 some users experience the followings:

- opening a single instance of a meeting series in the outlook calendar, the LegacyExchangeDN of the organizer shows up in the Organizer field instead of the organizer's display name.

- if you hover over the LegacyExchangeDN with the mouse it resolves properly to the organizers contact card

- If you open the whole series the Organizer Field shows properly the Display Name of the organizer

- The organizer shows properly with display name in the scheduling assistant as well

- The problem also shows in OWA

- So far it is true for migrated meeting series only.

Any idea of why is this happening and how could it be prevented would be appreciated. 

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