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OWA gives HTTP 500 error for several users

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Exchange 2013 SP1. Since last week we have the issue that some users are getting an HTTP 500 Internal Server error when they access OWA from the internet after logging on. For other users it works fine. When the users who are having problems access OWA from internally they can logon fine. OWA authentication is set to Windows Integrated.

For external access OWA is published using TMG. No errors are reported in the eventlog of TMG or the Exchange server. Any idea what might cause this? Is there a way to get some more detailed information about the HTTP error 500?

I've checked the issue with inheritance on the AD user object, but the userobjects have inheritance enabled. Also, since it's Exchange 2013 it doesn't have the Form based authentication service which also might cause this error.

Any idea?

Frank.


View creation - filtering receiving time intervals

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I want to create some new views for my team.

We handle e-mails in shifts (most of the time there are 6 of them) so in each hour it looks like the below (we use 24 hour clock from 14:00 to 21:59 so 2PM to 10PM):

  • 6/1 - 14:00 - 14:09 // 15:00 - 15:09 // 16:00 - 16:09 // .................... // 21:00 - 21:09
  • 6/2 - 14:10 - 14:19 // 15:10 - 15:19 // 16:10 - 16:19 // .................... // 21:10 - 21:19
  • 6/3 - 14:20 - 14:29 // 15:20 - 15:29 // 16:20 - 16:29 // .................... // 21:20 - 21:29
  • 6/4 - 14:30 - 14:39 // 15:30 - 15:39 // 16:30 - 16:39 // .................... // 21:30 - 21:39
  • 6/5 - 14:40 - 14:49 // 15:40 - 15:49 // 16:40 - 16:49 // .................... // 21:40 - 21:49
  • 6/6 - 14:50 - 14:59 // 15:50 - 15:59 // 16:50 - 16:59 // .................... // 21:50 - 21:59

I would like to create the view based on that.

So first mail shift (6/1) can only see what is coming in between 00-09 in every hour, second (6/2) can only see what is com in in between 10-19...and so on...

I did it with the advanced view settings, but I have 2 issues:

1. It is using the date of the creation so is it possible to put in a function which takes the actual date, like CURDATE() ?

2. Somehow a few e-mails are missing, so it works almost fine, takes almost everything but it seems that a few e-mails are missing from the new view and they are there in the original view. I checked and no other filters are turned on, so this must be something else. The filter is based on the 'Received' timing and I'm not sure if anything else interacts.For example in the 4th shift (6/4) there were like 10 e-mails missing during my test day at minute :30, but there were some at 15:30, 16:30 and 18:30 which  were in the filtered view. I first thought it's the <= and >= settings, but it shows that it is not. I have no idea why it skips e-mails...

The SQL code is the below for the first shift (6/1):

(("urn:schemas:httpmail:datereceived" >= '2014.04.07 14:00' AND
"urn:schemas:httpmail:datereceived" <= '
2014.04.07 14:09') OR
("urn:schemas:httpmail:datereceived" >= '
2014.04.07 15:00' AND
"urn:schemas:httpmail:datereceived" <= '
2014.04.07 15:09') OR
("urn:schemas:httpmail:datereceived" >= '
2014.04.07 16:00' AND
"urn:schemas:httpmail:datereceived" <= '
2014.04.07 16:09') OR
("urn:schemas:httpmail:datereceived" >= '
2014.04.07 17:00' AND
"urn:schemas:httpmail:datereceived" <= '
2014.04.07 17:09') OR
("urn:schemas:httpmail:datereceived" >= '
2014.04.07 18:00' AND
"urn:schemas:httpmail:datereceived" <= '
2014.04.07 18:09') OR
("urn:schemas:httpmail:datereceived" >= '
2014.04.07 19:00' AND
"urn:schemas:httpmail:datereceived" <= '
2014.04.07 19:09') OR
("urn:schemas:httpmail:datereceived" >= '
2014.04.07 20:00' AND
"urn:schemas:httpmail:datereceived" <= '
2014.04.07 20:09') OR
("urn:schemas:httpmail:datereceived" >= '
2014.04.07 21:00' AND
"urn:schemas:httpmail:datereceived" <= '
2014.04.07 21:09'))

Please if you have any idea what could be wrong, maybe I should add something else to the filter please get back to me. This way it is useless and I really want us to use view because we have about 50 emails per shift in every hours.

Thank you!

Exchange 2013 - The Microsoft Exchange Transport service is rejecting message submissions because the service continues to consume more memory than the configured threshold

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Noticed at about noon that no emails had been received all day.Began to investigate and found that the MS Exchange Transport service had been set to deny email submission because it was using too much memory on the server (91%). The error message makes me think that we may have been getting used by malware or something similar.“The Microsoft Exchange Transport service is rejecting message submissions because the service continues to consume more memory than the configured threshold.” 

There are also several warning messages that list particular IP addresses and say that a connection from that IP was denied because there were already the maximum number of connections (20). From what I can tell, all of the IP addresses are from Taiwan. The time period for which some emails may be missing is from close of business yesterday ( 4/3/2014) through about 12:45 today (4/4/2014). From the time I spent reading and trying to figure out the error, I think we may need to readjust our throttling policies to prevent this from happening. The exchange server is currently running at 90%+ CPU and 50%+ memory usage the majority of the time, and I’m not sure how to fix it.

Also, I cannot get into EMS I get a access denied message from the destination computer. (Exchange server) I want to get into there to change the throttling policy back to default, since we disabled it.

The Error reads:

The WinRM client cannot process the request. The WinRM client tried to use Kerberos authentication mechanism, but the destination computer <Exchange> returned an 'access denied' error. Change the configuration to allow Kerberos authentication mechanism to be used or specify one of the authentication mechanism supported by the server. (How do I do this?) To use Kerberos, specify the local computer name as the remote destination. (I'm trying to use EMS while logged into the local Exchange server) Also verify that the client computer and the destination computer are joined to a domain. (Exchange is on our domain, and the computer trying to connect is the same computer) To use basic, specify the local computer name as the remote destination, specify Basic authentication and provide user mane and password. Possible authentication mechanisms reported by server.

At line:1 char:1
+ New-PSSession -ConnectionURI "$connectionUri" -ConfigurationName Microsoft.Excha ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [New-PSSession], PSRemotingTransportException + FullyQualifiedErrorId : AccessDenied,PSSessionOpenFailed

I assumed control of this exchange system already in place and I do not have much experience with exchange 2013 or server 2012. I do know 2008, but that doesn't help very much in this situation.

Recent changes to the system:

About three days ago we switch our sessions policy to allow many more connections, and I believe this caused the issue. This is what I changed it to:

Made the registry DWORD (32-bit) "Maximum Allowed Sessions Per User" and modified the value to 1000. Location of registry change @ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem

I just changed it to 10 from the 1000. I'm hoping this solves this. So far no.

Also, I am not the best in the shell or command line interfaces. Any help would be wonderful!

Mismatched Address. Certificate issues

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I have a strange issue I am hoping someone can help me solve.

Basically I run SBS2011 (Exchange 2010). I have a self signed certificate that works fine for all existing clients and myself. (using OWA or http over RPC). My Outlook client connects with no problem at all, I use it daily as do some of the consultants that work for us.

I have tried connecting new user up via Outlook over RPC, or a existing user on a new PC (off site) and I get the mismatched Address error. It seems to be the same certificate used as the PC's that are working.

I also get some strange results from the test connectivity.

It is failing on the Certificate, Certificate trust is being validated, Attempting each method of contacting the Autodiscover service

Any help will be appreciated, one of the messages is below, don't understand how a few work and some don't??

Certificate trust is being validated.
 Certificate trust validation failed.
 
Test Steps
 
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=xxxx.co.uk, OU=xxxx, O=xxxx, L=xxxxxx, S=xxxxxxx, C=GB.
 A certificate chain couldn't be constructed for the certificate.
 
Additional Details
 
The certificate chain couldn't be built. You may be missing required intermediate certificates.

Elapsed Time: 34 ms.

Microsoft Exchange is not updating local Outlook - Send and Receive issues.

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Hi everyone,

Our office has just moved to using Office 365 business edition where we are sending and receiving emails via Microsoft Online Exchange. 

It has been running for 3 days so far and we do love the product however we are having a major issue at the moment and that is our local outlook 2010 and 2013 folders are not constantly synching with the exchange.  We are finding that it can be hours before emails push through to our inbox and we will receive 20 emails all at once.  It is also occuring when we send emails, they will sit in the Outbox and the only way it seems to get them to send or receive is to close Outlook and re-open the program.

We also find that sometimes when we are out of the office and using the 'Outlook Web App' that emails we send to clients via here and not always synching with the local Outlook its a bit of a mess really.  This is not great as we are a legal office and need to attend to emails urgently at times and must have all emails arrive locally.

Can anyone shed some light on how this matter can be fixed urgently?

Thanks

Lisa

Office Web Apps Integration in a Test Environment

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I am trying to test Office Web Apps in an Exchange 2013 test environment and therefore have setup my farm for HTTP only.  I have set the WAC Discovery End Point on the Exchange server and I can browse to the XML successfully however when I preview files they are still being displayed using Web-Ready Document Viewer.  I have checked the Event Log and found event ids 140 and 141.  

Event 141 lists the following error - There was a failure connecting to or otherwise retrieving Data from the Wac Discovery Service. We will fall back to stellent. Successfully retrieved configuration data from http://server01/hosting/discovery, but retrieved discovery xml does not contain an external https net zone node.

Do I need to configure HTTPS with a certificate in order to get this working in a test environment or should it work with HTTP?

Thanks

OAB - Fails to download to Outlook Client

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My office 2010 and office 2013 users cant download their OAB.

We recently migrated from ex2010 to ex2013

What am I missing?

TESTING:

[PS] C:\Windows\system32>Get-offlineaddressbook | fl WebdistributionEnabled,VirtualDirectories,Identity
WebDistributionEnabled : True
VirtualDirectories     : {}
Identity               : \Offline Address Book (Ex2012)



[PS] C:\Windows\system32>Test-OutlookWebServices -verbose -Identity:USER@DOMAIN.com -MailboxCredential:(Get
-Credential DOMAIN\USER)
Source                              ServiceEndpoint                     Scenario                      Result  Latency      (MS)
------                              ---------------                     --------                      ------  -------
Mail2013.DOMAIN.com          autodiscover.DOMAIN.com      Autodiscover: Outlook Provider Success      49
Mail2013.DOMAIN.com          secure1.DOMAIN.com           Exchange Web Services          Success      32
Mail2013.DOMAIN.com          secure1.DOMAIN.com           Availability Service           Success     222
Mail2013.DOMAIN.com          secure1.DOMAIN.com           Offline Address Book           Success      66

Test Email Autoconfigure has this XML entry:

<OABUrl>https://secure1.DOMAIN.com/OAB/7743d073-8f4d-4c7f-92e1-7c24b023d573/</OABUrl>

Folders that exist on the laptop, missing "7743d073-8f4d-4c7f-92e1-7c24b023d573"

D:\Users\USER.x220-THINK\AppData\Local\Microsoft\Outlook\Offline Address Books

OAB folders on laptop:
0da44b00-e3fa-4ee2-8d45-1ea02145fffa
50fc83cf-783c-4d1d-afb0-fca16e395cb0
a147d76d-01fc-4a8d-b644-0a35e816f783

The above folders are from old exchange 2010 server.

Exchange Server\V15\Logging\HttpProxy\Oab Log events:

Outlook looks to be requesting the correct OAB,

How ever this file does not exist in the folder:  ,/OAB/7743d073-8f4d-4c7f-92e1-7c24b023d573/0da44b00-e3fa-4ee2-8d45-1ea02145fffa-lng0409-2.lzx

Line 193: 2014-03-22T18:19:19.785Z,9fbbf7ba-d03e-4764-add3-1900481b2309,15,0,775,22,,Oab,secure1.DOMAIN.com,/OAB/7743d073-8f4d-4c7f-92e1-7c24b023d573/oab.xml,,Negotiate,True,DOMAIN\USER,,Sid~S-1-5-21-2090175199-1366107042-689575862-1128-UserADRawEntry~CN=SystemMailbox{bb558c35-97f1-4cb9-8ff7-d53741dc928c} CN=Users DC=DOMAIN DC=com,Microsoft BITS/7.5,10.99.99.209,MAIL2013,200,200,,HEAD,Proxy,mail2013.DOMAIN.com,15.00.0712.000,IntraForest,WindowsIdentity-OABOrgMailbox,,,,0,0,1,,2,10,,0,2;,2,,0,2,31.2494,1,,,,4,0,,,16,0,5,13,13,15,19,,,BeginRequest=2014-03-22T18:19:19.754Z;BeginGetResponse=2014-03-22T18:19:19.770Z;OnResponseReady=2014-03-22T18:19:19.785Z;EndGetResponse=2014-03-22T18:19:19.785Z;I32:ADS.C[DC2012DC]=2;F:ADS.AL[DC2012DC]=1.841,
Line 194: 2014-03-22T18:19:19.801Z,c6bbf1ed-2717-4072-a439-80eaa06eb65d,15,0,775,22,,Oab,secure1.DOMAIN.com,/OAB/7743d073-8f4d-4c7f-92e1-7c24b023d573/oab.xml,,Negotiate,True,DOMAIN\USER,,Sid~S-1-5-21-2090175199-1366107042-689575862-1128,Microsoft BITS/7.5,10.99.99.209,MAIL2013,200,200,,GET,Proxy,mail2013.DOMAIN.com,15.00.0712.000,IntraForest,WindowsIdentity-ServerCookie-ServerCookie,Server~Mail2013.DOMAIN.com~1941996232~03/22/2014 18:29:19,,,0,108115,1,,0,1,,0,,0,,0,0,0,0,,,,3,1,1,0,7,0,5,2,3,3,7,,,BeginRequest=2014-03-22T18:19:19.801Z;BeginGetResponse=2014-03-22T18:19:19.801Z;OnResponseReady=2014-03-22T18:19:19.801Z;EndGetResponse=2014-03-22T18:19:19.801Z;,
Line 238: 2014-03-22T18:23:15.115Z,a21b4252-2223-4af1-8259-394dc5fb8541,15,0,775,22,,Oab,secure1.DOMAIN.com,/OAB/7743d073-8f4d-4c7f-92e1-7c24b023d573/0da44b00-e3fa-4ee2-8d45-1ea02145fffa-lng0409-2.lzx,,Negotiate,True,DOMAIN\USER,,Sid~S-1-5-21-2090175199-1366107042-689575862-1128-UserADRawEntry~CN=SystemMailbox{bb558c35-97f1-4cb9-8ff7-d53741dc928c} CN=Users DC=DOMAIN DC=com,Microsoft BITS/7.5,10.99.99.209,MAIL2013,404,404,,HEAD,Proxy,mail2013.DOMAIN.com,15.00.0712.000,IntraForest,WindowsIdentity-OABOrgMailbox,,,,0,0,1,,2,7,,0,2;,2,,0,2,15.6178,0,,,,4,0,,,13,0,5,9,9,11,15,,,BeginRequest=2014-03-22T18:23:15.100Z;BeginGetResponse=2014-03-22T18:23:15.100Z;OnResponseReady=2014-03-22T18:23:15.115Z;EndGetResponse=2014-03-22T18:23:15.115Z;I32:ADS.C[DC2012DC]=2;F:ADS.AL[DC2012DC]=1.70875,WebExceptionStatus=ProtocolError;ResponseStatusCode=404;WebException=System.Net.WebException:The remote server returned an error: (404) Not Found.   at System.Net.HttpWebRequest.EndGetResponse...

OAB on CAS Server:

\Exchange Server\V15\ClientAccess\OAB\7743d073-8f4d-4c7f-92e1-7c24b023d573

oab.xml file is in this folder

oab.xml file is updating every day

IIS Settings:

The 'Default Web Site' OAB content view does NOT show the '7743d073-8f4d-4c7f-92e1-7c24b023d573' folder

The 'Exchange Back End' OAB content view does show the '7743d073-8f4d-4c7f-92e1-7c24b023d573' folder

There seems to be alot of files missing from folder listed in OAB.xml

Change Outlook Web app logo

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   Dear All

   I complete to setup exchange 2013 to our company, but my boss ask me can we change logo or wording of "Outlook Web App" to company logo or other picture or wording 

please help me to find solution to complete it

Thank you


Exchange 2013 SP1 & Custom OWA Theme

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On Friday of last week we updated from Exchange 2013 CU2 to Exchange 2013 SP1. Since updating our custom OWA theme no longer works. We configured it according to the following guide:

http://technet.microsoft.com/en-us/library/bb201700(v=exchg.150).aspx

The theme we customized was stored in the following location:

\Client Access\OWA\version\Owa2\resources\themes\"title of our theme"

Themes no longer appear to be stored in this location and I am uncertain as to where they have moved and how to apply them. Has anyone else run into this issue?

Outlook 2013 will not connect after moving mailbox from Exchange 2010 to 2013

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I am in the process of migrating mailboxes from Exchange 2010 to Exchange 2013. We use Outlook 2013 and can connect to mailboxes on Exchange 2010 with no issue. The problem is that when I migrate the mailbox to the DB on Exchange 2013 Outlook does not redirect Outlook to the new server. If outlook is open when the move is complete a message "The Exchange administrator has made a change that requires you to restart outlook". Upon reopening Outlook a prompt for credentials appears and even though I put the right username/password it keeps promtpting. If I hit cancel I get the "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete" message. Everything passes in the RPC/HTTP connectivity test at testconnectivity.microsoft.com. Not sure what to do at this point. Any help would be much appreciated.

 -OWA works

- ActiveSync works

Web app error 500

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Hi!

We have Exchange 2013 SP1 and Server 2012 R2 with Update 1.

When I open OWA and go to my personal ECP on account page I get:

500Unexpected Error :(An error occurred and your request couldn't be completed. Please try again.

Admin ECP and all other pages are working just fine it`s just account page that is giving me problems.
I already tried resetting virtual directories bu no luck.

Has recent Windows update borked sth up?

Regards,

Greg

When resizing an appointment in Outlook 2013: The reminder for "Appointment" will not appear because the item is in a folder that doesn't support reminders. Is this OK?

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Everytime I create an appointment in my Exchange 2010 calendar and try to resize it, I get the following error:

The reminder for "Appointment" will not appear because the item is in a folder that doesn't support reminders. Is this OK?

Of course it's not OK. :)

This is a Exchange 2010 calendar (running in cached mode), not a PST or archive. It is my actual calendar. The mailbox has been converted from Exchange 2003 to 2010 a while ago. I never had these problems in Exchange 2003.

I tried running Outlook /cleanreminders, but that doesn't help.

It also doesn't matter if Outlook is run in cached or non-cached mode.

What should I do?

cannot access to ECP and OWA interface

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hello all,

before I was able to access to my ecp and owa interface, today i'm triying to access but i have the error "HTTP 404 not found" , all my services are running , how can i check if there is something else running on port 80? 

thanks

Why asking for username and password once entered

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Hi!

While configuring a new account in Outlook 2010 from Internet it asks for username and password one more time even after entering it once at the beginning of the account setup.

Can anybody provide some details. Can't the automatic setup take the entered credentials once for all?

Exchange 2010 and 2013

Thanks.

Mail error

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Hello

We have trubble with our mail server. We have another server, @upoolare.se. When they try to e-mail us at @upool.se they recieve the following error massage: 

This is the mail system at host mail121-ch1-R.bigfish.com. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message.

The mail system

<u5:p></u5:p>

 <stina.danielsson@upool.se>: host

inboundsmtpprofile-250434-mail3.customer.frontbridge.com[157.56.252.156] said: 550 5.7.1 Unable to relay (in reply to RCPT TO command)

Can you please help me find this error. It's only the reciever @upool.se that fails, so we suppose the error is witihn this server, and incomming e-mail.

Sincerely Johanna Andersson, +46 76 112 12 57

johanna.andersson@upool.se


ECP and OWA ===> HTTP 404 not found

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hello plz i need your help,

i want to access to my ecp interface but when i do i have the following error:

i uninstall and reinstall IIS but still the same probleme and all my services are running!

B.R

500 internal server error - OWA when trying to open options - Exchange 2010

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Hello,

I have been in the process of setting up our new exchange 2010 server and have found the following issue.  I can log into the secure OWA site without issue and can send and receive emails fine.  When i attempt to select any "option" such as set automatic replies or see all options  I receive the following error message -

"500 internal server error there is a problem with the resource you are looking for, and cannot be displayed".

I have verified that all required exchange servicesare running.

I am running exchange 2010 sp3 on server 2012.

I think it may an issue within IIS but i'm not sure

Any help would be appreciated.

Thanks

Outlook Quick Steps with Categorize function - Exchange server public folders

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Is it possible to categorize an e-mail with a Quick Step with the right step order?

I mean If want to do the following:

  1. copy to a public folder
  2. make it read
  3. mark it complete
  4. categorize it

It will categorize the e-mail first (like it has a higher priority) and both the actual e-mail and the copied one will be 'flagged' with the category.

Is it possible to modify the quick step that way to do the categorize function after the copy function, so the copied one will not be categorized, only the original one.

All the e-mails are in public folders, so I copy the e-mail from a public folder to another one. All the public folders are on Exchange servers.

Please advise.

Thank you!

User unable to edit contacts

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I have a user with Outlook 2013 connected to an 2010 Exchange Server. I have a user that is unable to edit any existing contact, getting an error: Your changes cannot be saved because you don't have permission to modify some or all of the items in this folder. Do you want to save a copy of this item in the default folder for the item?

I have checked the permissions on the mailbox folder as well as the Contacts folder. The user has "Owner" permission to these folders.

No other users report the problem, and loading the users account on another computer demonstrates the same problem.

Any ideas what I am missing?

Outlook 2013 won't open calendar items created on Outlook 2007

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I have a user that recently got office 2013 pro plus on his computer.  We created a new profile and connected him to exchange 2010.  Now when he tries to open up a calendar item that was created prior to the 2013 install it just spins and you have to cancel outlook.  He can create new calendar items and then open them up again but any item that was created with 2007 locks up.

Any ideas?

Thanks

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