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cannot send mails via IMAP but can receive mails

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HI All

Having Exchange 2010 SP2 on standalone box on W2K8R2-std sp1

We enabled IMAP and POP3 for our user base who do not have Outlook or are facing issues with active sync. 

mailbox gets configured however none of mails are sent via IMAP  they remain stuck in user outbox only.

They can receive mails but can't send. we tried configuring same users on Outlook and activesync and it worked. 

We were surprised with some mis-configuration at IMAP end but could't get to root of it. Any idea what could be an issue????

for imap testing we tried Zimbra 7.2.3 on windows 7 pro, Windows Mail app in windows 8.1. IMAP in windows phone 8

Have enabled IMAP and pop3 logging but couldn't interpret it.


Cheers VP


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