my outlook started hanging and causing problems a few days ago where sent messages were sitting in outbox without sending. and when you closed and reopened outlook the messages has vanished completely without sending. I'm unable to get outlook
to open. I keep getting the message something went wrong sorry we ran into a problem. All other office 2013 programs will function correctly. I have also tried to open the control panel/mail (outlook 2013) (32 bit) icon, but this pauses
for a while and then brings up no window to configure an account. I managed to get my exchange account set up in the mail app but I'm not interested in using the mail app when i should be able to utilize all the functionality of outlook.
I have spent a couple days reading all the posts and tried uninstalling office 2013 pro and the mail app thinking i'd clean install the 64-bit version of office but to no avail. Looks like the preloaded office 13 cannot be uninstalled, so I then
downloaded the O15CTRRemove tool which worked in removing office 2013, but did not fix the problem of outlook not opening. This is driving me crazy and I have tried many suggestions from the online forums, and have got outlook to open a couple of times where
it was then asking for a product key, and when the key was entered outlook would close straight away and not allow it to open again. I have tried running the repair tool many times, and this does not work. Every other program I have had zero issues with; autocad,
adobe suite, everything runs perfect. I just want to get my outlook all set up.Please advise!