Basically sometimes Outlook takes a long time to do a send/receive. When you look at the send/receive details ,you generally get some rediculous time frame until the send/receive is expected to be completed. Generally it finishes before the displayed timeframe, but none the less, it takes a while.
This problem does not seem to be "company wide" either. it only effects one user generally, no one else reports issues. I can't even get my Outlook client to take that long.
client: outlook 2k3 with sp3
size of the mail box only 20 MB
problem persist from 5months
number of users affected : only one
actions taken:
deleted the .oab files
recreated the profile in cached mode
downloaded the offline address book.