Quantcast
Channel: Exchange Server 2013 - Outlook, OWA, POP, and IMAP Clients forum
Viewing all 10580 articles
Browse latest View live

Outlook 2010 and Shared Folders

$
0
0
At our office there are 5 accounts that share a folder. When the person who shares the folders creates a new folder, it almost instantly becomes available to all the other users except for one. The one account seems to not sync, or sometimes takes a day or so to show up. How can I fix this?

Outlook 2010 - Non domain account keeps trying to authenticate on domain, locking out other users

$
0
0

At my workplace we have contractors who work with us very closely onsite.  They have a domain/e-mail account with us (we will call this domain "X") as well as one with their contracting company (account "Y").

These users log into machines on domain X, but their primary email address is with their contracting company using exchange server Y.  

The problem we are running into is that when we add exchange accounts for both X and Y, their account for Y keeps trying to authenticate against the DC for domain X for some reason.  Since user names differ between X and Y, domain Y employees are causing domain X employees account to become locked out.  

For example:

Mary P. works for Phlanges Inc, but her office is in the building for Widgets, Inc.  Since Widgets, Inc is a small and separate company, Mary's username is simply "mary" and her email address is "mary@phlangesinc.com."  Since Mary works in the Widgets building, she uses a Widgets, Inc imaged machine on their domain.  Widgets, Inc, also has a user named "mary."

When Mary P adds her @phlangesinc.com e-mail address to her Outlook, despite actually connecting to the proper exchange server and retrieving her @phlangesinc.com email, the domain controller for Widgets, Inc gets hammered with authentication requests for"mary@phlangesinc.com" which causes the account for "mary@widgetsinc.com" to lockout consistently and repeatedly.

Does anyone have experience or insight as to why and how this happens, as well as a solution that allows Mary P to continue to access her Phlanges email via Outlook 2010 on the Widgets domain?

Thanks!!

Email Client is asking for credentials again and again, POP account for Exchange 2013

$
0
0

Hi,

We have Exchange 2013 in our office premises. We have an email ID design@mydomain.com, which is configured on 7-8 computers due to some internal reason. This is a POP account on configured on different different mail client like MS Outlook 2010 and Windows Live Mail. When any of this account owner click on Send/Receive,  Mail Client ask for log on credential. This problem is occurring with all the Mail Client where design@mydomain.com email account is configured while other users like myname@mydomain.com and yourname@mydomain.com are not facing any issue and just working fine. 

The error screenshot is also attach to understand the issue.

Any quick response is highly appreciated!!

Regards,

Manoj


Thanks, Manoj



Redirecting emails instead of forwarding them

$
0
0
I work for a company that uses a program that can automatically create tickets for jobs when it receives an email and for sake of consistency and ease of us for our customers, we have a separate support email address for them to email.  I want to have those emails sent to our support email on Outlook through our Exchange server to be sent to our program's address which is a different domain.  They must be redirected, not forwarded, so that the tickets are made correctly. To make it a little easier to visualize, if a customer were to email account A, I want that email to go to account B without changing any information at all from the original email as if the customer had just sent the email to account B.

could not install the custom actions - outlook 2013/2010

$
0
0
Hi there,
I'm having issues with the above error when i search emails in my mailbox.
Currently, I'm using Office 2010, Windows 7 and Microsoft Exchange server.
I formatted my laptop in order solve this issue but it still occur.

I tried remove/rename the FRMDATA64.Dat file located in the appdata/local/Microsoft/Forms - but with no luck until now.

i tried to build index again and still the same issue.

Do you have any more ideas?
Thanks,
Ori.

Outlook Autodiscover non-functional but Microsoft Remote Connectivity Analyzer passes

$
0
0
I recently set up an Exchange server with autodiscover using the HTTP redirect method. Activesync autodiscover works fine and the Microsoft Remote Connectivity Analyzer shows that the Outlook autodiscover is completely functional. However, when I try to create an account on Outlook or run the "Test Email Autoconfiguration" tool, it fails on all fronts. I even added an SRV record and it still fails. The builtin Outlook test is completely contrary to what the MRCA states. All methods fail outright. What could be wrong? Any insight is appreciated.

Problems with Outlook search

$
0
0
I have Outlook 2010 in cached mode connected to Exchange 2003 server. When I enter a keyword Outlook brings up tons of completely unrelated emails which don't even contain the keyword I entered. How can this be fixed?

yaro

Phantom eMail in Office 2010 Outbox using MS Exchange

$
0
0

please read this thread posted in the office forum.  I was advised to move it over to TechNet Fofum

http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/phantom-email-in-outbox/2f39e421-1467-4997-a6b4-4c05e9d44387

I think my profile didn't come over when I clicked the link from the Office Forum

I am daniel ethan hopley and my eMail addy is hopley@redwoodoil.net


Outlook 2010 connectivity issue

$
0
0

Ok, got a weird one here. I have a few scattered users that have had issues connecting to Exchange 2010 from Outlook 2010. They can all access OWA fine, just not with Outlook. This is after Outlook has already been working for some time, it just loses connection after something gets corrupted.

 

When the issue occurs, the user cannot connect from any PC. Even with new profiles on each PC, nothing. In my troubleshooting, using the same PC that could not connect, I can connect fine with my profile. To test further, I added the mailbox in question as an additional mailbox to my profile, and I can open and view the mail just fine. This would indicate to me that it is related to the AD account, not Outlook or the exchange server or any connectivity issues between outlook and exchange. I also used testexchangeconnectivity and all was good. Cached mode or not cached mode, RPC or not RPC does not make a difference. I even went and added the AD account as Full Control on the mailbox, but no joy.

 

Any tips on how to correct or troubleshoot further would be greatly appreciated.

 

Thanks.

Outlook prompts for credentials

$
0
0

Hello,

We had Exchange 2010 and did not have this problem.  I installed Exchange 2013 with CU1 and migrated a few users.  Now everyone (2010 and 2013 users) has prompt every time they open Outlook. I tried it with Cached mode and without.

Can someone help me?


Thank you. Eric.

How to restore "Team" calendar collection?

$
0
0

My "team" calendar grouping has disappeared from my calendar view. I am on Exchange 2010 using Outlook 2010. This "Team" group was automatically created and automatically updated with those who share the same manager as myself.

I unfortunately suspect this is related to my team now including more than 100 members and Outlook not supporting this, as a colleague has the same problem.

Assuming this is not a bug in Outlook, how can I restore the team calendar grouping?

Exchange 2013 Outlook Anywhere connect error

$
0
0

Hi,

Exchange 2013 Outlook Anywhere return erro on https://www.testexchangeconnectivity.com

Additional Details
Attempting to ping RPC endpoint 6001 (Exchange Information Store) on server 5a56cc6d-4eba-4f85-8b64-2e68abd4cbf7@domain.com.br
The attempt to ping the endpoint failed.
Tell me more about this issue and how to resolve it

Additional Details
The RPC_E_ACCESS_DENIED error (0x5) was thrown by the RPC Runtime process.

It don´t have errors on OWA, POP3/S, IMAP4/S, ActiveSync services.


Diego Riera | Linkedin |Twitter | diegoriera.wordpress.com

Por favor, lembre-se de clicar em "Marcar como Resposta" no post que o ajuda, e clique em "Desmarcar como resposta" se um post marcado na verdade não responder a sua pergunta. Isto pode ser benéfico para outros membros da comunidade. Esta postagem é fornecida, sem garantias e sem direitos.

Exchange 2010 - Disconnected RPC sessions not closed

$
0
0

Hello All

Facing a bit weird issue in environment and have been trying to fix it since few days now without any luck. We are running on Exchange 2010 SP2 UR3 (planning for SP3 UR 1) soon. Recently we observed following issues in environment:

  1. Outlook clients, disconnecting and reconnecting intermittently (no WAN accelerator in env)
  2. Databases going into disconnected & healthy state intermittently
  3. Total number of connections to mailbox server running very high compared to what they should be.

Now as you must be suspecting by now, we have narrowed down the issue being packet loss in environment. After lot of diagnosis, we were able to determine that cause of packet drip is RX pause packets sent from servers to switch which indicates that destination box is unable to process as fast as they are being received, so it tells switch to slow down.

To fix above issue, switch guy tell us to enable flow control on switch which will buffer the packets. However we already have flow control on our esx 4.1 farm on which exchange is running along with dedicated NIC for mapi, replication and backup.

But the bigger issue is Outlook connections. In network capture we can see CAS requesting fast packet re transmit after intermittent packet drop.

Currently all users have more than 35 connections on an average. Exchange store limits have already been bumped up. The issue I believe is due to fact that exchange is not closing previously disconnected sessions and keep accumulating them over period of day. (tcp keep alive tome is default 2 hrs). Increased connections along with network packet drop is creating intermittent pop up on outlook side it seems.

So my question being:

  1. How can I ensure these connections get closed beside restarting services or moving mailboxes. Should I decrease tcp kewp alive time on server?
  2. If anyone knows impact of enabling flow control on network switches even though they are enabled on esx host side? If it is required and any know gotchas or issues due to same?

Hopefully I covered most of background, please let me know if additional details required.

Thanks in advance !


AKL

Email to text on cell phone cuts off messages

$
0
0

I use Outlook 2013 quite often to send text messages to a mobile phone through my Exchange 2013 server.  I've just noticed that the messages are all getting cut off at around 150 characters.  I am thinking this is a setting on my phone (Gingerbread OS) although cannot find any setting that would affect this.  I have heard others tell me that they are not receiving complete texts from me.  I have tested by sending an email-to-text to my phone and if the message is too long it gets cut off.

I did some more testing.  When sending a text from my Outlook to my phone, the text itself does come through completely, however when the text is converted back to email, the email is where it gets cut off.  In the sent items there is the full email shown (on both Outlook and phone).  So I went to compose another test text from Outlook and discovered that the first "Message 1" is the only one that comes through (which is only part of the full message).  The extra characters are moved automatically to a new message which shows in the preview of the composition window (i.e. Message 2, Message 3, and so on), this happens in the composition window although on the receiving end only the first "Message" comes through.

Outlook 2007/2010 Client cant connec to exchange 2013

$
0
0

HI,

I have a small 50 user exchange server 2013 that was upgraded from exchange 2003. I uninstalled 2003 to update the schema and this allowed me to install exchange 2013.

The issue i'm facing is, OWA works perfectly and mailflow is ok, but the outlook clients can't connect, auto-discovery works well because the establish connection and search for address are check off bu fails on the logon server with a GUIID {GuID@domain.com} as the server name and a mailbox with =SMTP:user@domain.com

I cant figure out what's wrong, I can't enter the server netbios or dns name, I still get server not available

Please see image --


Outlook 2007/Exchange 2010 - Cannot delete accepts from meeting requests

$
0
0


Some of our usersI cannotdelete accepts frommeeting requests in their inbox.As aworkaroundthey holddown the shift keyand delete the item permanently

ErrorMessage: "The item could not be moved., It iseither alreadymoved or deleted,or accesswas denied"

Tried thefollowing:

newoutlookprofile
Outlook/cleanviews
movedmailboxfrom one Exchange maildatabaseto another


Exchange 2013

$
0
0

Hi

We have got coexisting scenario were Exchange 2007, Exchange 2010 and Exchange 2013 is installed.

Configured Exchange 2013 with certificate and external /inernal url.

owa working fine.

but outlookanywhere is not connecting to exchange 2013 server.

while runing below test

" Test-OutlookConnectivity -ProbeIdentity 'OutlookMailboxDeepTestProbe' -MailboxIduser@domain.com -Hostname domain.com "

I am getting below results

could not find assembly or object type associated with monitor identity

'outlook.protocol\outlookmailboxdeeptestprobe\mailbox user' please ensure that the given monitor identity exists on the server.

Please advice.

After shutting down Exchange 2007, outlook clients are still trying to connect to Exchange 2007 instead of Exchange 2013

$
0
0

Hi All,

Very very frustrating, am not sure where to hit my head on the servers or on the wall :(

We were in the process of transition from Exchange 2007 to Exchange 2013 and we have done the below:

Exchange 2007 upgraded to SP3 RU 10 during this time we have deleted public folders database as nothing was in the database,  the process was to remove the database directly from ADSIEDIT and that's it

Exchange 2013 with CU1 was deployed 2 MBX servers and 2 CAS Servers, configured DAG and CAS Windows NLB

Changed all virtual directories of 2013 CAS with mail.domain.com where changed all Exchange 2007 cas virtual directory to legacy.domain.com as well as imported certificates on CAS servers of both Exchange servers, then changed port 443 from firewall to point to 2013 CAS NLB IP

Migrated 2000 mailboxes, 100 resource mailboxes, all clients are using mix of Outlook 2007, 2010 and 2013 where all outlooks are upgraded to the supported patch of Exchange 2013 compatibility

two days before I was receiving warnings that exchange 2007 databases are still pointing to Public Folders which I have deleted this pointer from adsiedit of each 2007 server I have double checked on 2013 databases attributes which was not pointing to any pf attribute

migrated exchange 2007 HUB connectors by creating new connectors in 2013 in this way we have migrated hub role to 2013

before demoting exchange 2007 we thought it is a good idea to shutdown all 2007 servers, we have shutdown 2007 servers at 12PM and after 2 to 3 hours users has complained that they are getting password prompts every and after some time.

Outlook any where settings in 2013 is NTLM for internal network and basic for external network, my internal and external url for OA is same which is mail.domain.com. client require ssl for internal and external is true as well as ssloffload is true where as I am not using any HLB, but ssloffload is true when I have deployed exchange 2013 for the first time.

I have tried to changed the OA authentication settings to different settings but nothing has worked out for users, this has not happened to few users but it happened to a lot of users but we did not get call from all users as well.

after this behavior we have tried to configured new outlook settings through autodiscover on outlook 2010, 2007 and 2013, if I am logged on to a computer joined to the domain and logged on with test1 user and try to configure the outlook with version 2013 and 2010 on the second step of searching and configuring outlook profile the pop up came to ask the password and it was mentioned on the pop up that connecting to mail application, if I will cancel this the profile created successfully

after configuring the profile when we open the outlook it asks for the password again if I click on cancel the outlook disconnects and on the bottom it says needs a password. at this time if I will click on outlook configuration by clicking ctrl + right click on the outlook in the task bar I don't see any thing related to Public folders or exchange 2007 url I only see GUIDs but it asks for the password I don't know why

if outlook 2007 is configured and if I restart the outlook at the first time it asks for the password how ever the user is logged on to the computer and it should not ask for the password, when the outlook 2007 asks for the password prompt, on the prompt it shows connecting to legacy.domain.com and If I click cancel again it says needs a password

if we turn on exchange 2007 servers, new profiles are created without any password prompts, restart of any outlook doesn't ask any passwords. I am not sure now that where to go what to do. please help me please.


If answer is helpful, please hit the green arrow on the left, or mark as answer. Salahuddin | Blogs:http://salahuddinkhatri.wordpress.com | MCITP Microsoft Lync

Same sender listed two different ways.

$
0
0
I have this issue in Outlook with some of my users where the same email senders will appear in two different ways in the receivers inbox.  For instance, in a user's inbox some senders will appear with Last - First name.  The same sender may also be listed in the inbox by the email address.  This means that when you want to search an email from that person, you need to look in two different locations in the list.  First under the first letter of the last name when sorted alphabetically.  The other possition starting with the first letter of the email address.  Why could this be?

Test E-mail AutoConfiguration error!

$
0
0

Environment

Exchange 2010 SP2 RU5 with Outlook 2010 clients.

Issue:

One user is having an issue accessing Free\Busy. After briefly looking into the issue it was discovered that the autodiscover was not working via the Test E-mail AutoConfiguration. The specific error is:

Autoconfiguration has started, this may take up to a minute

Autoconfiguration was unable to determine your settings

Once this error was found a thorough investigation of our autodiscover configuration along with our CAS server settings was underway. Everything checks out and everything is working fine for everyone across the org. Its just this one PC.

Have reviewed\tested\or changed the following:

  1. registry keys (lots of info about office 365 and the registry settings that can in some cases disable the clients autodiscover via the 1). We do not use office 365, but I looked into it.
  2. patches
  3. re-created profile
  4. repaired office
  5. confirmed and DNS is correct
  6. disabled IPV6
  7. OWA does work and they CAN view Free\Busy without issue!
  8. new profiles for other employees on their PC fail also. But she can get a new profile on any other PC and it works fine, so we know it is specific to her PC.
  9. can access the autodiscover XML page found https://autodiscover.domain.com/autodiscover/autodiscover.xml
  10. disabled cache mode
  11. disabled firewall
  12. enabled debug mode in Outlook 
  13. certificate

The other error reads as follows when setting up a new profile for them:

The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.

Definitely autodiscover related, but locally. Any thoughts or ideas out there for this?

Thanks,

Blind

 


Viewing all 10580 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>