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Automatic Reply - issue with OOF

December 31, 2018, 10:54 am
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I posted this question in a different thread that was in 2015 and I haven’t gotten any response. 

I have created a shared mailbox called IT.HelpDesk and I have setup a Mail Tip that says “If this is an emergency come directly to our office otherwise, contact your liaison”.  I also need this mailbox to automatically respond to every incoming email with “Your request has been received and is in our job queue.”

In Outlook 2016 I setup an OOF and it does work. But, the OOF shows up with the Mail Tip I created which I don’t want it to show up there.   Also, I attempted to create a rule in Outlook 2016 and on our Exchange 2013 server but, it doesn't allow you to reply to an email as far as I can tell.

I only want the Mail Tip to show when creating an email not the OOF and I need the OOF message to just send the message once the email hits the inbox.  

Any ideas on how I can get this to work?

Exchange 2013 (build 1347.2)

Thanks,
Penny

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Outlook 2016 connectivity to Exchange 2007/2013 enviroment

December 12, 2018, 11:40 am
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Hello.

We have an Exchange 2007 and 2013 environment in our company. We are in the middle of the migration to 2013, so we have both versions running in the same organization.

We started to install Outlook 2016 in new computers but when configuring Outlook for first time use, it get stuck in "Searching for AccountA@xxx.com settings" step. Using Outlook 2013 we don't have any problems. Please note that AccountA has been migrated to Exchange 2013.
I know that OUtlook 2016 is not compatible with Exchange 2007, so my question is: Could Outlook 2016 be used in organizations running Exchange 2007 and 2013 for accounts migrated to 2013? Or should we use Outlook 2016 just when the entire organization is under Exchange 2013?


Thanks a lot for your help.

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Messages do not open in owa

January 2, 2019, 6:08 am
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Messages do not open in owa.

Error:Your request can't be completed right now. Please try again later.

I tried "Set-OWAVirtualDirectory -IRMEnabled $false" and Exchange Back End - owa - Authentication - Anonymous Authentication Enabled (already enabled) - did not help.

But if mailbox hosted in db on second mail server the messages in owa are shown.

Env:

Exchange 2013 cu 21 + KB4340731 + KB4459266

mail1,mail2 - cas,mb.

Main DBs for users mailbox hosted on mail1.

external owa - round robin to mail1, mail2.

No DAG



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Outlook can't setup Exchange account, Windows Mail can

January 2, 2019, 8:52 am
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Hi there, 

I'm facing a bit of an odd issue. I had Outlook 2016 running on my system for ages, no issues connecting the Exchange account of the company or anything. Then I rebuild the system and installed a fresh Windows, now Outlook keeps refusing to connect to the Exchange account. 

The remote connectivity test checks out, I can - without problems - delete said Exchange account from my laptop (2nd machine) and re-add it there. Same on my phone. The desktop that I rebuilt however, which has up-to-date Windows and Outlook versions, is not doing anything. 

Outlook keeps telling me that it can't find the server. If however I go and put a wrong username/password combination in when connecting, it'll tell me that it's wrong. As soon as I put the correct ones in, it says it can't find the server. Funnily enough, Windows Mail can set up the exchange account without any issues, first try. 

Anyone has any ideas? The Microsoft Office support is refusing to help me, telling me I need to pay €499 to open a damn incident because Exchange is a business service, when this issue clearly isn't related to our companies Exchange server being borked, but something wrong with the damn Outlook. (Reinstalling Outlook didn't help btw.)

Best, 

Val

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Outlook 2013 will not connect after moving mailbox from Exchange 2010 to 2013

March 20, 2014, 1:10 pm
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I am in the process of migrating mailboxes from Exchange 2010 to Exchange 2013. We use Outlook 2013 and can connect to mailboxes on Exchange 2010 with no issue. The problem is that when I migrate the mailbox to the DB on Exchange 2013 Outlook does not redirect Outlook to the new server. If outlook is open when the move is complete a message "The Exchange administrator has made a change that requires you to restart outlook". Upon reopening Outlook a prompt for credentials appears and even though I put the right username/password it keeps promtpting. If I hit cancel I get the "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete" message. Everything passes in the RPC/HTTP connectivity test at testconnectivity.microsoft.com. Not sure what to do at this point. Any help would be much appreciated.

 -OWA works

- ActiveSync works

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Question mark @ the start of the text in the body of emails I send using OWA & chrome

January 2, 2019, 11:58 am
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When sending emails from OWA, using the latest version of Chrome, a ? appears at the start of the text in the body of the email for gmail accounts.  

I have seen this on the forum going back as early as 2013.  Is there a resolution other than using another browser to open up OWA?

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Need help getting Outlook anywhere to work off site

January 3, 2019, 12:04 pm
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Running Exchange 2013. As of right now, OWA and local activesync are working.  Able to send/receive emails ok.

My problem is using Outlook 2010/2016 off site on a computer.  It states that it's unable to resolve the server name.

My exchange server is currently using a self-signed certificate.

I have a company site that's domain.com that's managed by an offsite company.

My OWA URL is email.domain.com/owa

My outlook anywhere external URL is www.email.domain.com

When I ping email.domain.com, I get the correct IP but the ping fails.

When I ping autodiscover.email.domain.com or autodiscover.domain.com, I get the IP of our domain.com from the outside company.

When I ping www.email.domain.com, I get the IP of our domain.com from the outside company.

I'm not 100% sure what our autodiscover pointers on our external DNS are configured.

I have autodiscover.domain.com CNAME set on the internal DNS.

What changes do I need to make to internal/external DNS and/or Outlook anywhere to get this to work? I'm hesitant to make changes as everything else is currently working.

Thanks!

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New Alias added to shared mailbox causing issues in Outlook 2016

January 3, 2019, 12:50 pm
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We have Exchange Server 2013 on premise and use Outlook 2016 clients. We recently added a new domain (company name changed Jan. 1st) and updated all user and shared mailboxes with new aliases. Active Directory domain name remains the same as before.  Users are now experiencing issues opening a shared mailbox in Outlook. The mailbox dropped from those that had it before in their Outlook and it cannot be opened when added (back) in.  No permissions were changed, just new aliases, so this is unexpected behavior.

If cached mode is set, we get "The set of folders cannot be opened. The file (blah).ost is in use...". This happens even after creating a new .ost.

If cached mode is turned off, or never was on, we get "Cannot display the folder. The Inbox folder cannot be found."

Users can successfully open the shared mailbox with OWA.  Individual mailbox access is ok too.  Are we missing something with the way Outlook accesses additional mailboxes?

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Outlook sharedmailbox AutoMapping / universal security group

January 4, 2019, 12:34 am
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Hi

We're trying to give access to a shared mailbox through a universal e-mailed security group.

We have also tried adding the DN of the shared mailbox to the users 'msExchDelegateListLink' attribute that is used for AutoMapping in Autodiscovery.

We have done log off/logon, waited for the next Autodiscovery refresh intervals(60min), restarted Outlook..

however, the automapping does not occour when giving access through the group. It only work if we give the users direct access

Is it suppose to work at all?

Environment: Exch 2013/16/19, OL 2013-2016

/Peter

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Reoccurring Calendar meetings disappear

January 4, 2019, 9:36 am
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When a reoccurring meeting is sent out to several attendees and is "Accepted" the attendee complains it did not show up on their calendar. Is this still an issue?
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geen mail komt er meer binnen

January 5, 2019, 5:50 am
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Ik wil een nieuw gmail adres invoeren, maar hij geeft aan dat het adres en wachtwoord niet juist is.
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Exchange 2010 - OWA (The mailbox you're trying to access isn't currently available. Please try again in a few minutes.)

January 6, 2019, 11:51 pm
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Im trying to logon with on my site2 with a user in that exchange server and i receive the following error:

The mailbox you're trying to access isn't currently available. Please try again in a few minutes.

Request
Url: https://webmail.domain.co.ao:443/owa/ev.owa?oeh=1&ns=HttpProxy&ev=ProxyRequest
User: Teste Owa
EX Address: /o=Domain/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Teste Owafb4
SMTP Address: Teste.Owa@domain.co.ao
OWA version: 14.3.415.0
Second CAS for proxy: https://site2.domain.net/owa

Exception
Exception type: Microsoft.Exchange.Clients.Owa.Core.OwaProxyException
Exception message: None of the CAS servers are responding

Call stack
No callstack available

Inner Exception
Exception type: Microsoft.Exchange.Clients.Owa.Core.OwaAsyncOperationException
Exception message: ProxyPingRequest async operation failed

Call stack
Microsoft.Exchange.Clients.Owa.Core.ProxyPingRequest.EndSend(IAsyncResult asyncResult)
Microsoft.Exchange.Clients.Owa.Core.ProxyEventHandler.SendProxyPingRequestCallback(IAsyncResult asyncResult)

Inner Exception
Exception type: System.Net.WebException
Exception message: The remote server returned an error: (503) Server Unavailable.

Call stack
System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
Microsoft.Exchange.Clients.Owa.Core.ProxyUtilities.EndGetResponse(HttpWebRequest request, IAsyncResult asyncResult, Stopwatch requestClock)
Microsoft.Exchange.Clients.Owa.Core.ProxyPingRequest.GetResponseCallback(IAsyncResult asyncResult)

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https://autodiscover.mydomain.com/autodiscover/autodiscover.xml HTTP ERROR 503

January 7, 2019, 12:58 pm
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hi

i have problem in exchange 2013 with autodiscover i can't add email using outlook 2013 i have 3 CAS

in three different sites user who in cas 1 and cas 2 work fine i can add users who in cas 3 i can't add,

autodiscover in goodady point to cas1 when i open https://autodiscover.mydomain.com/autodiscover/autodiscover.xml 

using authentication for users in cas 3 i receive error 

This page isn’t working

autodiscover.mydomain.com.sa is currently unable to handle this request.

HTTP ERROR 503

i make reset AUTO autodiscover but still not working please help

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RDS and Outlook Search

January 7, 2019, 1:28 pm
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Client has Exchange 2016 (yes, I know this is E2K13, but there isn't an E2K16 client forum) using Office 2106 Pro on RDS 2016.  Client opted to not use cached mode (enlightened below), so Outlook search is via Exchange Server in online mode.

Clients suddenly cannot search on one of two RDS SH servers within an RDS collection.  We push users to use the other RDS SH while we troubleshoot.  Turns out that while they are using Exchange Server search, the local RDS SH host is having an issue with local indexing, as there are errors being reported for Windows Desktop Search (WDS).  So, though Outlook clients are in "online" mode and not cached, you still see Outlook objects checked for each user in WDS indexing configuration.  Did a little research, and found an article that says that WDS should be disabled for RDS SH servers.  https://support.microsoft.com/en-us/help/3204979/windows-search-is-disabled-by-default-in-windows-server-2016 

It was already set to Automatic (delayed), but we disable it, and "voila" Outlook search works.  However, now all the Outlook search features are greyed out and report aren't available because WDS is disabled or not working.

How does this make sense?  Outlook requires WDS for full feature searching, but you aren't supposed to use WDS on an RDS SH?  Outlook in online mode uses Exchange Server for searching, but breaks when WDS breaks if WDS is enabled?  

Meanwhile, the client's users were working fine previously with WDS enabled and Outlook in online mode, with all Outlook search features enabled.  What's nutty to me, is that WDS had nothing to index, as there are no .ost files, yet the Outlook search features dependent upon WDS work even when Outlook is in online mode?

I'm betting a lot of RDS environments are using profile disks and enabling cached mode.  But then, where to put the .ost?  Certainly not Roaming, for the copying of the .ost back and forth every time.  Folder redirection?  Could work I guess.  Local profile only?  Finally, profile disks.  However, this client doesn't want to use profile disks because they would have yet another unnecessarily complicated HA implementation for that, otherwise you risk everything going down on a prof disk server issue.

I guess my point is just to highlight the nuttiness of Outlook search on RDS, and to ask: How is everyone else deploying Outlook on RDS with having all the search features enabled?  Up until WDS search ran into an issue, full featured search worked with enabling the service, and clients not using cached mode (online only).

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Auto reply preview in compose new message?

November 10, 2015, 8:17 am
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Hello,

I posted this question in the main forum, and they directed me here as my organization uses Microsoft Exchange.  My question is:

How do I turn on the preview of someone's auto reply in a new message that I am composing to them?

Others in my organization are able to see this feature, but I am not.  When they compose a new message and the person in the TO: field is out of the office, they see a preview of their auto reply in the header of the email above the TO: field. 

I would like to enable this feature on my email as well for internal auto replies - but I cannot find anything to help me in doing so.  Does anyone know how to do this??

Thank you in advance!

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connect my gmail to outlook

January 8, 2019, 6:04 am
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hello everyone

i tried to connect my gmail to my local outlook.

but i got this message:

cannot log on to server and we are sorry we could not set up your account automatically to try setting up the account yourself

how can i fix it?

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“Book A Room” app with PowerApps within Office 365

January 8, 2019, 6:09 am
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I created a “Book A Room” app with PowerApps within Office 365, while our organization does not use the Outlook of Office 365 since we are on contract with an outside telecommunication company, Our organization's outlook desktop client is using the exchange which is a hosted (Multitenant) platform of that outside telecommunication company. The problem is, any schedule on the “Book A Room” app does not show on the email and calendar on the outlook desktop client. Is there a way to work out this? Thanks.

Jack_TechNet

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New Distribution Group not showing in Outlook Address Book?

January 8, 2019, 6:01 pm
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I have created a new Global Distribution Group in Server 2012 Active Directory, but nothing shows up in the Outlook 2013 client.

This is an Exchange 2013 environment. Nothing shows up in OWA or ECP either.

What am I doing wrong? This shouldn't be this difficult.

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Disable Change Photo - Exchange Server 2013

December 4, 2012, 10:21 am
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Hi,

I've got an Exchange Server 2013 Lab, and I'd like disable "Change Photo" in Outlook Web App;

Like image down:

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Bulk upload user photos for Outlook

January 9, 2019, 1:39 pm
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Hello,

Is there a way to bulk upload user photos to the exchange server then run a Set-UserPhoto in PS for each mailbox? I read a few solutions online but It requires the photos to be in AD. 

What if I have all the photos on my PC? I want to bypass the AD portion and go directly to the Exchange server. 

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