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Outlook always ask password

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Hi,

i have problem.

i use exchange server 2013 with domain controller windows server 2012.

end user use windows xp and outlook 2007 and some user outlook client always ask password.

note : compute not join domain.

any ideas ?

thank you


Error message outlook 2013. Send receive not implemented

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Error message outlook 2013. Send receive. Not implemented

2 specific users cannot use outlook, but webmail works, prior Exchange DB crash

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Hello,

I am having an issue where 2 of my users (out of 700) cannot connect outlook to out Exchange 2013 server (any version of outlook on any computer). 

I will start with a little backstory, our SAN had some drives that went bad two weeks ago, luckily we did not lose any LUNs, but it seems to have corrupted the exchange database in the process.

I was having issues doing backups with AppAssure so the Exchange server was restarted, when it came up the exchange DB was in a dirty shutdown state.

I was then able to recover the database and get everyone but 3 users working. The MailBoxrepair would not fully run on any of the 3, and 2 of them were crashing the DB and were then getting quarantined for it. One of the users I fixed by creating a new DB and moving them over to it, so we're down to the 2 I am talking about now.

In fixing their mailboxes, I backed up their PST's, then disabled their mailboxes (not deleting them) then created a new mailbox for each, then re-imported their PST's.

This worked for each user, but existing users could no longer send mail to these 2 users as they were getting bouncebacks of undeliverable with the following

IMCEAEX-_o=NSUP_ou=First+20Administrative+20Group_cn=Recipients_cn=User@domain.com
Remote Server returned '550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found'

According to the info I found, this was due to the legacyExchangeDN attribute being incorrect, so I updated it to match the format of the users in the organization (had what appeared to be a GUID at the end of it previously), and others were then able to send mail to these 2 users.

At this point, Outlook for each of the users refuses to connect to the Exchange server and update their email. I can open Outlook with a previously created profile and see all of the old mail, but cannot send or receive new.

Trying to create a new Outlook profile and login results in "Cannot open your Default folders, you must connect to exchange once..." but the initial setup of the account autodiscovers and works properly.

Disabling cached exchange mode results in a different error, which is along the lines of "Cannot open your .ost file" 

Both users currently are working via OWA with no issues, but obviously this is not the best solution.

Below is a snippet from the RPC logs 

2014-08-26T03:42:55.943Z,208,0,X500:/o=ORG/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=User,,OUTLOOK.EXE,14.0.6114.5000,Cached,73.52.206.118,"Connection Info[GUID:7ae56e74-3af9-4f55-9683-5a128b2ffd0c, Attempts:1, Flags:0, Ctx:]",::1,ncacn_http,,df8350ac-ced5-41bf-9fa7-d988775b1161|50a96ef7-4503-4f8d-8c5c-ecd4b5f59027,"""{574B6407-8B5D-4A4C-82AB-59331C40E2A3} Outlook=14.0.6114.5000 OS=6.1.7601""",Connect,0,00:00:00,"SID=S-1-5-21-606747145-2146925463-725345543-10931, Flags=None",,,
2014-08-26T03:42:55.974Z,208,1,X500:/o=ORG/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=User,,OUTLOOK.EXE,14.0.6114.5000,Cached,,,,ncacn_http,,,,,-2147024809 (rop::InvalidParam),00:00:00,,RopHandler: Logon: [RopExecutionException] Invalid LegacyDN syntax.. Error code = InvalidParam (0x80070057),,
2014-08-26T03:42:55.974Z,208,1,X500:/o=ORG/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=kcoghlan,,OUTLOOK.EXE,14.0.6114.5000,Cached,,,,ncacn_http,,,,,0x6BA (rpc::Exception),00:00:00.0310000,SessionDropped,RpcEndPoint: [ServerUnavailableException] Connection must be re-established -> [SessionDeadException] The primary owner logon has failed. Dropping a connection. -> [RopExecutionException] Invalid LegacyDN syntax.. Error code = InvalidParam 

The value of the legacyExchangeDN is 

X500:/o=ORG/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=User

I have tried with and without the X500 before, but errors are the same

Does anyone have any ideas as to why these two users only cannot connect?

Office 365 Shared Mailbox in Exchange Admin

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I am creating shared mailboxes in my Office 365 account and I want all the users on my domain to have access to all of the mailboxes. Is there any way I can set this up automatically, instead of manually adding each user to each shared mailbox and then having to remember to add all new users into each shared mailbox?

Also is there anyway I can only allow them to have View-Only permissions on these mailboxes?

Thanks 

Encrypted connection to a MS Exchange mail server not available

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Encrypted connection to a MS Exchange mail server not available

I have 3 exchange server email accounts with same hosting service - iiNet - 2 on one domain and 1 on a separate domain.  All were working fine until 48 hours ago when the account on the separate domain failed to connect with server.  After waiting for 24 hours no resolution so I deleted the account including the associated data files and tried to add.  When trying to auto configure the account I get the message

"An encrypted connection to your server is not available.  Click Next to attempt using an unencrypted connection."

Click Next did not work.  Tried to manually set up but failed each time.

Then decided to un-install Outlook and reinstall.  The 2 "good accounts on the same domain" of the 3 accounts reinstalled - no problem.  The problem account with different domain - same error.

iiNet Hosting Exchange support tried to help for over an hour but they were able to add the problem account to their Outlook.  they were also successfully able to ping.  I have been able to add the account to Outlook on my PC at work. The account remains accessible on Outlook Web Access.

Therefore the problem must be in the 2010 Outlook/Office software on my home PC.

I'm a lay person with some but limited IT understanding.  Can anyone help please?

Recovering deleted folders from Deleted Items in Outlook 2003

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I’m hoping someone here can provide some guidance re: recovering deleted e-mails from Outlook 2003.

My company recently let someone go, and evidently shortly before that happened this person deleted a large number of e-mail folders from her Inbox.

Now when I access her mailbox via Outlook (2003) I see numerous mail folders listed in her Deleted Items folder, but all of them are empty even though each folder should contain lots of messages.

I’ve tried the “recover deleted items” procedure for the top-level Deleted Items folder, but as expected, that just brought back the stuff from when the Deleted Items folder was last emptied, which isn’t useful to me. After the recover deleted items process, the aforementioned deleted folders are still there, and still empty. Recover Deleted Items is not an available option when I select any of the deleted subfolders.

What are my options to find and recover the contents of the deleted folders?  I’ve got Exchange 2010 with a configured retention time of 30 days, presumably I should be able to recover the messages from the live mailbox and not have to resort to restoring a backup and extracting and earlier version of her mailbox.

Thanks,

Joe

Zoho Mail to Exchange migration

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Hi, 

We are looking to shift from Zoho Mail and Calendar to Exchange Online (Microsoft hosted).

What support can you offer to migrate all employees mail and calendar contents to Exchange? Does Microsoft offer this service or can you recommend a provider who does. This needs to be flawless as we can't risk losing information.  

Thanks, 

Martin

OWA 2010-> How to add picture on signature

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Hello guys!

We´re using OWA 2010, and we need now to set a e-mail signature with a embed logo of my company.

Unfortunately the image after some hours it comes with a RED X, and this condition persists.

Is there a way to set the image as copying it, but be there without this error?

Thanks


Add meeting attending recurring series and sent to all users?

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We are using Exchange Online and Client on Outlook 2013 has repeated issues when adding recipient to a recurring meeting. Makes no other changes to the meeting, but a meeting invite is sent to ALL meeting attendees. She is not prompted to send to only newly added recipient.  Why not?   I found reference to http://support.microsoft.com/kb/2649499 but this is Exchange 2010 and not Exchange Online.  Any helpful advice on this one?

Thanks.

Decomissioning and old Exchange 2013 server : OWA unavailable

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Hello group, we are trying to decomission an old Exchange 2013 mailbox server.

Arbitration mailboxes are moved successfully.

However, when we offline the old Exchange Server prior to decommission in order to test for negative impact, we lose the access to ecp and owa, even with a working frontend CAS Exchange 2013 server and backend mailbox server remaining in production.

PS : We updated the virtual directories to Exchange 2013 version, if that information can be of any help.

[PS] C:\Windows\system32>Get-OwaVirtualDirectory -ShowBackEndVirtualDirectories

Name                                    Server                                  OwaVersion

----                                    ------                                  ----------

owa (Exchange Back End)                 NEWMAILBOXSRV                            Exchange2013

owa (Default Web Site)                  NEWCASSRV                                 Exchange2013

owa (Exchange Back End)                 OLDMAILBOXSRV                            Exchange2013

 

When OLDMAILMBOXSRV is offline, the requests fulfill authentication (auth.owa) page and stall here

We are going to check the IIS Logs for protocol status and win32 status and give you more information when we’ll try again to offline the server.

Any obvious thing we need to check in the meantime?

 

Outlook 2007 keeps on prompting password / exchange 2013

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Hi All,

Need a help.

We have moved 4 users from exchange 2007 to 2013 for some tests

-SSL cert installed on the new server
-outlook 2013 have no issues connecting to exchange 2013
-outlook 2007 can connect to exchange 2007 when creating the profile (after installing the necessary updates)
-outlook keeps on asking for password

-anybody encountered the same after switching to exchange 2013?

Thanks.

Outlook Client hangs for some Time

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Hi All

I have a small network with 1 Exchange Server 2010 having This Version 

Exchange Server 2010

Microsoft Corporation

Version: 14.02.0387.000

70 Client computers with 50 Directly connected with in the intranet and rest of them are mobile and are connected using exchange outlook proxy

Computers within the LAN from past Few days are stuck for some Moments

Client specs are Win8.1 Pro with Office 2007 Eset endpoint Sec

Some cleints with XP are fine I think that this issue is with server rather than the client

Kindly Update

Autodiscover settings not working publicly

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On https://testconnectivity.microsoft.com, the Exchange ActiveSync Autodiscover test Connectivity Test Successful with Warnings.

However on any smart phone or mobile device, the Exchange settings are not auto populating once I enter the username and password. I have to fill in the server address manually. Outlook autoconfigure works internally.  Any reason why the public auto discover does not work?

Exchange 2010 Autodiscocer for non-domain computers.

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Hello. I have problems with autodiscover for non -domain computers. Somebody can explain me in turn what i must do for configuration. 

SMTP Connection Time SMTP Transaction Time warning and mails slow receiving

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Hi,

i am getting a warning while testing email server over Mxtoolbox

Waring

SMTP Connection Time     6.661 seconds

SMTP Transaction Time     9.532 seconds - Not good! on Transaction Time

How do i resolve the same




Ratheesh


Outlook Anywhere not working for some users

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Hi All,

I am having a strange issue today with a customer - Outlook Anywhere has been enabled on their Exchange 2010 environment, but it doesn't work for some users.

Using the ExRCA I have been able to identify the following error on the users who are unable to connect:

"Testing the MAPI Mail Store endpoint on the Exchange server."

"Attempting to log on to the mailbox"

Mailbox logon returned ecLoginPerm 1010. You don't have the correct permissions to log in to the mailbox.
EMSMDB Status: ecLoginPerm 1010
Elapsed Time: 225 ms.

On users that are able to connect it goes through the ExRCA without any issues.

Any help would be much appreciated.

Cheers,

Jack

Testing the MAPI Mail Store endpoint on the Exchange server.
 An error occurred while testing the Mail Store.
 
Additional Details
 Elapsed Time: 333 ms.
 
Test Steps
 
Attempting to ping the MAPI Mail Store endpoint with identity: outlook.mg.com:6001.
 The endpoint was pinged successfully.
 
Additional Details
Attempting to log on to the Mailbox.
 An error occurred while logging on to the Mailbox.
 
Additional Details
 
Mailbox logon returned ecLoginPerm 1010. You don't have the correct permissions to log in to the mailbox.
EMSMDB Status: ecLoginPerm 1010
Elapsed Time: 225 ms.


Outlook 2010 mail creating error

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I have exchange server 2010 and my client is windows 7 and when I tried to set up a new email for the client, I got this errors

I have done many things such as:

1. I deleted all the outlook files in the client profile and I tried to set up the outlook again --- no vain

2. I restarted the exchange server 2010 and all the services including RPC service and replication-- no vain

3. I tried to disable the mail from exchange console and rebuilt it again --no vain

4. I checked the ADSI of this user and try to copy and paste the attribute "ShowInAddressBook"of active user to this user -- no vain

5. I formatted the PC of the client --N0 vain

Can you please help me to solve this problem as soon as possible?????

New-WebServicesVirtualDirectory Failing on Second Site

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Hi There

Got an odd error when I'm trying to setup a second website to publish OWA externally. I run:

new-webservicesvirtualdirectory -Websitename "PublicEx" -ExternalURL "https://x.x.x.x/EWS/Exchange.asmx" -Role ClientAccess -verbose -server casserver.mydomain.local

and get back An error occurred while creating the IIS virtual Directory. I enabled the IIS-Configuration Administrative Event log and am getting

An error has occurred: Unrecognized configuration path 'MACHINE/WEBROOT/APPHOST/PublicEx'

An error has occurred: Unrecognized configuration path 'MACHINE/WEBROOT/APPHOST/PublicEx/EWS'

This has persisted over 2 complete re-installs of the server and was present in 2013, 2013 Cu3 and 2013SP1 and everytime I have tried it on the other cas server I get the same issue.

Has anyone run into this, or know of a fix for it? Thanks in advance for any help.

James

OWA in Internet Explorer

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I have a user who manages her email 100% through the Outlook Web App. In the last week, issues have developed for her when using OWA in Internet Explorer. The issue that occurs is that she is able to open one email, but when she goes to try to open another email OWA shows the spinning loading icon and nothing happens. The only way for her to read another email is to log out and log back into O365. Has anyone ever seen this before?

Proxy setting "On fast networks connect using HTTP etc..." checkmark is never remembered.

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Good Sirs and Madams,

We have a strange problem with one of our customers.

When the option in proxy-settings in Outlook 2013 "On fast networks, connect using HTTP first, then connect using TCP/IP" is turned on, Outlook 2013 as a whole is really slow. When I uncheck that option, Outlook 2013 is fast again.

But when the PC is rebooted, the checkbox is ticked again. It doenst seem to remember that option. As a result, Outlook 2013 is slow again. How can I make sure the option is remembered?

Things I have tried:

Finding a Powershell command for this. Only found a powershell 2010 command which doesn't work on Exchange Online. Forcing a GPO is no possibility because its just a small office which doesn't use a domain.

Any help would be greatly appreciated!

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