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Outlook 2007 not opening, keeps asking for credentials with Office 365

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Hey Guys,

I have a few users that are getting problems opening outlook. When is opens up it keeps prompting for their credentials, when I enter it nothing happens, it just prompts me again. They can login into the outlook web app fine. I have tried resetting their passwords and still no luck. Please assist, thanks.

Regards,

Jevon.


Multiple Contact folders appearing

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I am not sure when this appeared but I believe it was when we migrated users from exchange 2010 to 2013. We have users that show multiple contact groups in Outlook, they just say "Contacts" like the default one but the users aren't creating these, they just appear. The problem is the Contact group that has their contacts is not the default one so it doesn't sync to devices, and doesn't show (by default) in the new email address list.  I can move all the contacts to the default one and that fixes it but I'd like to find a way to fix it for everyone and know why its happening.

Can it be possible to disable outlook anywhere for some few users who are working from home ?

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One of my customer wants to disable outlook anywhere for some of the users who are working from home.They have exchange server 2013 in their premises and also have outlook 2010/2013 on their clients machine.Please advice?

Room Finder: Switching between room lists

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We have encountered an issue where we have about 15 room lists in our Room Finder. The room lists are divided up via office.

Let's say the user wants to book a 3 way video call in Site A, Site B, and Site C. 

They go to the Site A room list. They pick a room. Then, when they click Site B room list, the room disappears from the To: andLocation: fields.

I am not sure if this is by design or not. I am not able to test in a lab as our lab is not yet complete. Can anyone reproduce something similar, and is it by design?


Brandon Carder

IMAP failing intermittently with one mailbox

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We are in Exchange 2013 - 2010 Coexistence mode for the past two weeks, and are having some IMAP issues. One particular mailbox user is having intermittent issues with IMAP connection. About a dozen times a day, the connection fails, and the following is logged in the IMAP logs:

2014-08 05T20:19:03.041Z,0000000000036BDA,1,<2013CASIP>:993,<LOADBALANCERIP>:37619,<USERID>,61014,24,22,login,<USERID> *****,"R=""!@# NO LOGIN failed."";Msg=""User:<USER NAME>:ad73727b-7a7b-46d6-92d4-1c49d4ba3036:<DATABASE>:<2010MBXFQDN>;Proxy:<2010CASFQDN>:993:SSL;Proxy:<2010CASFQDN>:9933:SSL"";ErrMsg=ProxyTimeout:ProxyNotAuthenticated:PreAuthTimeout;Excpt=""No connection could be made because the target machine actively refused it <2010CASIP>:9933-SocketException"""

Notable section seems to be: Proxy:<2010CASFQDN>:993:SSL;Proxy:<2010CASFQDN>:9933:SSL"".

First, there are two "Proxy:" entries showing. During normal and successful proxy connections, there is only one: 

014-08-05T19:46:01.846Z,0000000000036771,1,<2013CASIP>::993,<LOADBALANCERIP>:59894,<USERID>,241,24,25,login,<USERID> *****,"R=ok;Msg=""User:<USERNAME>:<GUID>:<2010DATABASE>:<2010MBXFQDN>;Proxy:<2010CASFQDN>:993:SSL;ProxySuccess"";ActivityContextData=14..."

Second, the 2010 CAS server is not listening on port 9933 but on port 993 (and 143). As a matter a fact, even on all 2013 servers, ProxyTargetPort value is not 9933, so not even sure where this number comes from. In IMAP logs it only appears in this specific log entry.

Other that this particular user, other IMAP services and connections seems to be working for most people on 2010 and 2013. I believe IMAP settings are thus set up correctly and I have gone thought them extensively.

I'm not understanding why the proxy is deciding, in some cases, to proxy to 2010 CAS server on port 9933 (at the same time as 993) for this particular user.

Any insight would be appreciated. Thanks.

ST

Error: Your request can't be completed right now. Please try again later.

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I have MS Exchange 2007 - 2013 CU3 coexistence at two sites connected by VPN link. 

OWA and Outlook work fine for mailboxes on 2007 server. OWA does not work for mailboxes on 2013 server, however Outlook connects fine to any mailbox on 2013 server.

Here is what happens with OWA.

Users (Moved from 2007 or Created on 2013) can log in to OWA and see their mailbox folder structure and messages, but when they click on any email they get "Error: Your request can't be completed right now. Please try again later. " instead of the message body. When they try to create a new message via OWA, GAL lookup does not seem to be working, everyone gets "Error:The message can't be sent because at least one recipient isn't valid."

I can't see any errors in the application event viewer that get logged during OWA session.

HTTP Log has the following error codes: 241,242,302,401,403,405,500.

I am not sure at this point, but I think 405 is the HTTP error that can be associated with errors displayed in OWA

date                         11/28/2013
time                         18:01:02
s-ip                          192.168.1.1
cs-method                POST
cs-uri-stem               /owa/service.svc                           
cs-uri-query              action=GetConversationItems&UA=0 
s-port                       444 
cs-username             DOMAIN\chukcha           
c-ip                          192.168.1.113
cs(User-Agent)          Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko
cs(Referer)              https://EXCHANGE2013/owa/#path=/mail

Any suggestions on troubleshooting this problem? 

Outlook Error Due to new SSL Certificate

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Hello,

Since there are new restrictions for SSL certificates and they no longer allow .local addresses I have removed myserver.domain.local address from the OWA  SSL certificate and this has caused local Outlook Clients to have the error “The name on the security certificate is invalid or does not match the name of the site”.

We are currently running Server 2012 with Exchange 2013 and have not yet been able to figure out how to resolve this error message. In the past using exchange 2007 and 2010 when this has happened I used powershell commands to rename the virtual directories to an external URL that is also listed on the SSL certificate. In Exchange 2013 I cannot get these commands working and have settle to change the virtual directories through the exchange control panel. After these changed I have recycled application pool “MSExchangeAutodiscoverAppPool”.  After these changes I still get the same certificate error and after researching this I have hit a wall. If anyone has any ideas or has ran into this please let me know.

OWA delete links on image

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Hi all,

i have to make emails for my company. That they open with OWA.

This emails have images and some links on this images with "shape=Rect" that each Rect have a link.

If i open the email with Outlook 2010, i can see the links over the image, and click on the link, but if i open this email with OWA, the email only show the image but any link.

Thanks for the help.

<area shape=Rect coords="61, 0, 118, 19" href="http://www.google.es">



OWA password issue

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Hello Fellow IT pros

I am having an issue with the OWA and ECP, when I go to the page I have to enter the password multiple time before it will log in. I get no error message the screen just flashes and stays at the log in page. its exchange 2013, issue is with IE 11 and Firefox. any help would be greatly appreciated.

Thanks

How to get Outlook to use the CAS in the client's site / location ?

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Exchange 2013 SP1.
  Two Locations (each one is an AD site).  WAN connection.  

when we installed Exchange 2013 in Location-2, the Outlook 2013 clients connect to (Client Access Server) CAS-1  (The CAS at Location 1).   What is the most clear way to tell Outlook clients at location-2 to use the CAS at location-2 ?

No Load Balancer.

Very "simple" system  (from our viewpoint).
But now it looks like we need to change configuration in about 5 different areas to get it to work;  and we cannot seem to get the correct ones set.

==

have seen several articles...

this one  ( http://social.technet.microsoft.com/Forums/exchange/en-US/8b6f5263-92c9-49cb-8db7-6c83054b8401/how-to-tell-outlook-whuch-cas-server-to-use?forum=exchange2010  )  is nice --- but it looks like that command does not work in Exchange 2013.

==

Thanks

==

You must connect to Microsoft Exchange with your current profile before you can synchronize your folders with your outlook data file (.ost).... OWA works but outlook 2013 does not, exchange server 2013 on Server standard 2012

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I have read a lot of articles and tried a lot of things, but I cannot get outlook to connect to my exchange server. This is a test environment, I have tried making my own certificate and signing it through my own CA to no avail. I have completely disabled windows firewall and stopped the service. I can ping between the two just fine by name or IP. I've tried not using cached mode, creating new profiles in outlook etc. I tried setting my CertPrincipalName to my FQDN in exchange powershell.

I am not an expert with exchange at all, but I feel like this should work with little to no configuration, instead I've wasted days on this. Half of the articles I've read don't seem to have solutions, and the other half have solutions that are not working for me.

I can access OWA and send emails on a client computer through OWA with no problems.

I am running a test domain on the same network as my current exchange 2003/sbs 2003 active environment, I don't know why this would be an issue, but if it is I cannot figure out why. The only thing I can see holding me back right now is not having a signed certificate from digicert etc, and an official internet domain set up, but I don't think either of those things matter in my situation. 

Any help is greatly appreciated and I'll gladly provide any other information requested to solve this issue, thank you.

OWA option to search active and in-place archive with one search?

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We've recently deployed Exchange 2013 SP1 as an upgrade from 2007.  We are using the In-Place Archive feature that Exchange 2013 has.  Using OWA however we do not seem to have the option to do a combined search of both the archive and active mailboxes.

This looks like it should be a possibility based on the screen shots seen here:
http://support.pa.msu.edu/howto.php?id=134

Specifically this one:
http://support.pa.msu.edu/images/owa/img6.png

Any thoughts as to why we seem to be missing this feature?  And let me know if you need any further info.

Outlook 2011 for Mac - No Reply Arrow When Replying From A Delegated Mailbox

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Hello,

I previously posted this in the 'Outlook for Mac' forum but was asked to move it (http://answers.microsoft.com/thread/d8912456-1e00-4b30-af17-13d150a88ea5).  Perhaps someone here wouldn't mind trying to create the same behaviour in their environment...


Our Outlook for Mac 2011 users open shared mailboxes which they have Full Access to by adding them to their 'People I am a delegate for' list.  The shared mailbox contents appears and the Mac user can reply to emails but the expected purple reply arrow is not shown.

Checking the same mailbox in OWA the reply arrow also does not show.

Replying to a message from OWA will create the arrow and this will display in Outlook for Mac though.,

All mailboxes are on a single Exchange 2010 SP3 infrastructure.  We have tested with multiple Macs with multiple mailboxes and all seem to be effected.

Can someone else with a similar setup add a delegated mailbox and confirm that their reply arrow get's created correctly please?

Thanks, Ryan.

Exchange Server 2010 ActiveSync Errors

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 Errors were encountered while testing the Exchange ActiveSync session. Additional Details Elapsed Time: 5404 ms.																				  Test Steps Attempting to send the OPTIONS command to the server. Testing of the OPTIONS command failed. For more information, see Additional Details. Additional Details An HTTP 403 forbidden response was received. The response appears to have come from IIS7. Body of the response: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/><title>403 - Forbidden: Access is denied.</title><style type="text/css"><!--body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}fieldset{padding:0 15px 10px 15px;} h1{font-size:2.4em;margin:0;color:#FFF;}h2{font-size:1.7em;margin:0;color:#CC0000;} h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;} #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;background-color:#555555;}#content{margin:0 0 0 2%;;}.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;;}--></style></head><body><div id="header"><h1>Server Error</h1></div><div id="content"><div class="content-container"><fieldset>  <h2>403 - Forbidden: Access is denied.</h2>  <h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3></fieldset></div></div></body></html>HTTP Response Headers:Content-Length: 1233Cache-Control: privateContent-Type: text/htmlDate: Thu, 31 Jul 2014 21:52:56 GMTServer: Microsoft-IIS/7.5X-AspNet-Version: 2.0.50727X-Powered-By: ASP.NETElapsed Time: 5404 ms.																									                                                                  

Outlook 2010 Calendar

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Good Morning,

Is there a way to be able to see from the calendar view whether or not meeting invites have been accepted?  Other than going into each one individually?  It would be great if there was a way to add a column that showed attendees accepted in the calendar view.

Any help is greatly appreciated.

Thank you


OWA on windows 8.1 appears incomplete

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Bought this computer about a year ago with windows 8, updated to windows 8.1. This is a personal computer that I use for business e-mail.

The company I work for uses Outlook Web Access for e-mail.

I somehow was able to get OWA on the computer, not sure how it was done. The issue is it does not seem complete. When I look at the screens of other coworkers using the same server they are different.My menu on the left has three options: Mail/Calendar/Contacts; there is the usual list of 'deleted item', 'drafts', 'inbox', 'junk' and 'sent' folders beneath this and the choice of folders beneath these. When I go to 'manage folders' my only options are: 'create new folder', 'rename folder', 'move folder' and 'delete folder'.

For one thing I cannot change the contacts within a distribution list, the options for this just aren't there.

I don't know if OWA is supposed to be an app, a stand alone program or is part of windows 8.1. It is frustrating to use this as I can't manage the files as I used to when I was using XP with OWA.

I have asked the IT person for the company I work for for assistance. He apparently is not familiar with 8.1. If I have to I will keep asking him for help on this, he is 3000 miles away and the timing is never right.

I have all the updates I know of installed for the OS and IE.

Any ideas on what my next step should be?

Exchange 2013 - Your Message was deleted without being Read

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Scenario:

Email gets sent to a shared mailbox with a read receipt called for e.g. mailbox@mail.com and everything goes into mailbox@mail.com goes into another shared mailbox calledmailbox2@mail.com.  The user who has access tomailbox2@mail.com delete the e-mail without being read and the sender receives an email back saying you:

From: JOE Smith on behalf of mailbox2@mail.com
Your message was deleted without being read on Monday, July 14, 2014 8:36:58 AM

Is there a way just to target mailbox2@mail.com from not sending anything at all?

 

 

Internal Outlook Clients Showing Invalid SSL Certificate Prompt

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I have been running an Exchange 2010 server for the past two years with no issues.  I purchased an SSL Certificate with multiple SAN on it.  I had my external addresses and the internal .local addresses in it.  I just renewed the certificate but had to remove the .local addresses because starting next year you cannot have an SSL certificate with internal domains in them.  This is where my problem starts.  I have made the changes to the following settings switching the internal fqdn's to the same as my external fqdn's.  I am running an internal DNS which maps those external fqdn's to the internal IP numbers.  Here are the settings I changed and have verified they are set correctly:

Get-ClientAccessServer

Get-WebServicesVirtualDirectory

Get-OABVirtualDirectory

Get-OutlookAnywhere

My problem is when an internal user opens up Outlook it connects to Exchange with no problems, but within about 30 seconds an invalid ssl certificate box comes up showing the internal .local fqdn is not in the certificate which is correct it is not.  But, what setting am I missing that is still trying to connect to the .local fqdn?

When I go into Account Settings in Outlook it does show the Server Name as the .local fqdn.  Is that a problem?

Thanks for any help you can offer me.  I am starting to pull my hair out.

Jeff

Exchange 3013 SP1 OWA copy-paste

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Hello. We have Exchange 2013 SP1, and some users use OWA instead os Outlook. They are using windows 7/8.1 fully update with IE11. When they try to copy-paste a screen shot to an email in OWA the can't. Paste is disabled. Using Firefox they can paste but the recipient receives a part of the screenshot. Using Chrome copy-paste works fine.

Is it possible not to be able to use IE with a microsoft product? Is this a known bug? Any solution or a possible date?

Regards.

IMAP Credentials to Exchange

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Hi all,

I'm trying to migrate an Exchange 2003 box to Office 365 via IMAP.

I enabled the IMAP service and  ran Test-MigrationServerAvailability -IMAP -Port 143 successfully.

However, I'm getting authentication issues.  After Telneting into the server I have ran the login commands with every possible credential combination I have seen IMAP responds to:

login contoso\user Password --> "Unidentifiable command specified"

a1 login contoso\user Password --> BAD Protocol Error: "Expected SPACE not found"

The one that seems to be pointing to the right direction is:

http://support.microsoft.com/kb/189326/en-au

? login contoso/user/mailbox Password --> a1 NO Logon Failure: unknown user name or bad password

Apparently, the convention is domain/user_name/mailbox_name Password --> But I'm having no love here :(

Thanks guys

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