I have two servers.  One is Exchange 2010 and the other is Exchange 2013.

Three of our users had mailboxes on Exchange 2013 for the last few weeks with no problems.  They used Outlook 2013 and Outlook 2010.  After moving the rest of our ~25 users to Exchange 2013 the users with Outlook 2010 began to be prompted for their password constantly.

They try entering it and it immediately reappears.  

The odd thing is it shows connected and they are able to send and receive emails correctly.  

I've tested our exchange connectivity using www.testexchangeconnectivity.com and all is well there.

I'm not really sure what's going on.

Any help is appreciated.  

Luke

Thanks, Luke Pickard

trying to figure out why POP3 won't connect.  We want to use SSL.

Results of tests and the settings are shown below.  I have tried Logintype 1,2 and 3 in the pop-settings and all give same result.

Test-PopConnectivity <cas-server> |fl
RunspaceId                  : 3eeb6ac7-f1db-41d6-bf18-65e12a853b51
LocalSite                   : Default-First-Site-Name
SecureAccess                : False
VirtualDirectoryName        :
Url                         :
UrlType                     : Unknown
Port                        : 995
ConnectionType              : Ssl
ClientAccessServerShortName : <cas-server>
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : <Cas-Server>.company.local
Scenario                    : Test POP3 Connectivity
ScenarioDescription         : Connect to server using POP3 protocol, search for the test message, and delete it along
                              with any messages that are older than 24 hours.
PerformanceCounterName      : POPConnectivity-Latency
Result                      : Failure
Error                       : POP Error: -ERR Logon failure: unknown user name or bad password.

UserName                    : extest_e32d2d1d14c04
StartTime                   : 4/22/2014 11:27:22 AM
Latency                     : 00:00:00.4090460
EventType                   : Error
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New
********************************************************************************************************
POP-Log
"R=""-ERR Logon failure: unknown user name or bad password."";Msg=NoUserInAD"
*******************************************************************************************************
Get-PopSettings |fl

RunspaceId                        : 3eeb6ac7-f1db-41d6-bf18-65e12a853b51
Name                              : 1
ProtocolName                      : POP3
MaxCommandSize                    : 512
MessageRetrievalSortOrder         : Ascending
UnencryptedOrTLSBindings          : {[::]:110, 0.0.0.0:110}
SSLBindings                       : {[::]:995, 0.0.0.0:995}
InternalConnectionSettings        : {<Cas-Server>.company.local:995:SSL, <Cas-Server>.company.local:110:TLS}
ExternalConnectionSettings        : {}
X509CertificateName               : mail.company.com
Banner                            : The Microsoft Exchange POP3 service is ready.
LoginType                         : SecureLogin
AuthenticatedConnectionTimeout    : 00:30:00
PreAuthenticatedConnectionTimeout : 00:01:00
MaxConnections                    : 2147483647
MaxConnectionFromSingleIP         : 2147483647
MaxConnectionsPerUser             : 16
MessageRetrievalMimeFormat        : BestBodyFormat
ProxyTargetPort                   : 9955
CalendarItemRetrievalOption       : iCalendar
OwaServerUrl                      :
EnableExactRFC822Size             : False
LiveIdBasicAuthReplacement        : False
SuppressReadReceipt               : False
ProtocolLogEnabled                : True
EnforceCertificateErrors          : False
LogFileLocation                   : C:\Program Files\Microsoft\Exchange Server\V15\Logging\Pop3
LogFileRollOverSettings           : Daily
LogPerFileSizeQuota               : 0 B (0 bytes)
ExtendedProtectionPolicy          : None
EnableGSSAPIAndNTLMAuth           : True
Server                            : <Cas-Server>
AdminDisplayName                  :
ExchangeVersion                   : 0.10 (14.0.100.0)
DistinguishedName                 : CN=1,CN=POP3,CN=Protocols,CN=<Cas-server>,CN=Servers,CN=Exchange Administrative Group
                                    (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organization,CN=Microsoft
                                    Exchange,CN=Services,CN=Configuration,DC=<company>,DC=local
Identity                          : <Cas-server>\1
Guid                              : 25123301-9ed4-4989-83e7-85dcb9d5a90a
ObjectCategory                    : <company>.local/Configuration/Schema/ms-Exch-Protocol-Cfg-POP-Server
ObjectClass                       : {top, protocolCfg, protocolCfgPOP, protocolCfgPOPServer}
WhenChanged                       : 4/22/2014 11:24:28 AM
WhenCreated                       : 11/26/2013 8:22:55 AM
WhenChangedUTC                    : 4/22/2014 6:24:28 PM
WhenCreatedUTC                    : 11/26/2013 4:22:55 PM
OrganizationId                    :
OriginatingServer                 : DC1.<company>.local
IsValid                           : True
ObjectState                       : Unchanged

Any ideas?

i have one user it worked good before.

now it cannot send internal but it can get email internal and send/receive external.

it do not send any error message, i checked log file saw send success.

help me pls.

I'm having issues with Pop3 in a coexistence environment with 2007. The 2013 roles are split- cas servers and mailbox servers.

If I run "Test-PopConnectivity -ClientAccessServer:cas01 -MailboxCredential:(Get-Credential domain\test.exchange) |fl"

I get the error "Service MSExchangePOP3 was not found on <mailboxserver>" and a DR Watson is created.

Ok I know there is a front end and a back end component to Pop3. This error is expecting to find the front end component on a mailbox server? So is it just an issue because the roles are split or is it to do with proxying through the CAS not being enabled?

Pop3 does not use a send connector- just a receive connector right? So how would it Proxy- if it does

Confused

Tony

I have a brand new pc and it has office 2013 on it.  I got an IMAP account to load email, but not an exchange server account that I had used for years in office 2003.  I have all the right setttings.  When I go to establish it, Outlook just hangs and says "not responding" like a stalled out webpage.  It then says outlook is not connected.  Well, it IS connected.  I have tried installing this account both via wireless  internet connection and hard wired---no luck.  Microsoft says they will gladly help for beween 250 and 500 hundred bucks--not willing to be gouged like that for new product!

can anyone help a non-techie home office guy?

Hello everyone,

I have read a lot of subject on technet forums and others but I don't find the solution to my issue.

So I explain my problem:

I have 2 different clients with Exchange Server 2013 Standard installed on a Windows Server 2012 Standard that have the message that ask to restart outlook. I try to install SP1 on one of my client but without success. So I let the second one in CU3.

The message appears on Outlook 2013 and 2010. Some have cache enabled and other not.

I try to recreate profile, change different settings, delete OST file and recreate it, enable and disable cache,...

There is no cluster, no load balancing and no replication between different exchange servers. 

This message appeared without I make changes. (It started approximately at the same time for the 2 clients).    

I have other client in the same configuration that has not this message.

Thank you in advance

Quentin Liégeois

I have exchange 2013 server, with database for each department last week we have power problem, servers down 

after servers goes on line, i have database with dirty shutdown, cant mount it, then i do eseutil/p, then i mount it, then all users access there mails from outlook 2010 they can send and receive, except one user cant receive new mail to outlook but he can send mails from outlook (in outlook the folder last update 22april), from owa he receive anew mails and can send,

i try to delete outlook profile and create it again i get folder has not yet been updated

i try to repair exchange database again, but the same problem

i try to move it to another database or another server but move fail

if i use outlook online (remove use cached mode) its receive new mails.

Any help?

Thanks

Hi. We Run an Exchange 2010 (SP3 RU2) and for a long time calendar sharing is a big problem. Please also note that these mailboxes are linked mailboxes.

The latest is a user has been granted Reviewer permission over a number of other Users mailboxes but they cannot see anything other than Free/Busy information.

If the user sends a Calendar share invite via Outlook they get an error: "The Folder you selected is not available".

These issues also persist in OWA.

Today I have disabled their user account in exchange, removed the resource AD user. Created a new user in the resource, reconnected the mailbox to the new user and the existing authentication AD user. This made no difference. New profiles in outlook makes no difference.

Removing and reading permissions in powershell, makes no difference.

Is there something I am missing?

In OWA, the address lists doesn't show inside of their containers. Outlook does.

is this by design ???

Gustavo Hllwig

Hi,

when click the TO: field and choosing a user from the GAL and double click it I get:

"The recipient couldn't be added. it doesn't have an email address."

When I search for a name, I get the Contact including the email adress, when i click the address it gets added to the TO field.

I have looked everywhere and can't find any help for linking to OWA exchange 2013and passing the need URL parameters to open new mail and pass To, CC and Bcc recipients. 

I have found the following is working some of the time for me to open new mail.

       outlook.com/owa/OURURL/#viewmodel=IMailComposeViewModelFactory&wid=91&ispopout=1

I cannot find how to send in the To, Cc and Bcc with the url.

Any suggestions on where to find documentation on #viewmodel=IMailComposeViewModelFactory or any query string parameters that can be used with OWA 2013.

Where is the OWA 2013 URL documentation ?

Thanks

Hi All

Exchange Server - 2013 CU2 (Windows 2012 Standard)
AD Server - 2003 R2 SP2
exchange-svr01.domain.com - internal name
mail.company.net - external name

When users opened Outlook 2010, they will encountered

"There is a problem with the proxy server's security certificate. The name on the security certificate is invalid or does not match the name of the target site exchange-svr01.domain.com.

Outlook is unable to connect to the proxy server.(Error Code 10)"

I also used the Microsoft Remote Connectivity Analyzer to test RPC/HTTP connectivity.

    Validating the certificate name.
     Certificate name validation failed.
     Host name company.net doesn't match any name found on the server certificate CN=AMAZONA-U59HG9G.

Testing SSL mutual authentication with the RPC proxy server.
     The test passed with some warnings encountered.
     
The certificate common name company.net doesn't match the mutual authentication string provided mail.company.net; however, a match was found in the subject alternative name extension.

 please help.

Hi All,

I'll try to make this as simple as possible, I have customized a .prf file using the office customization tool, and made a .bat file that a user can click on, starts outlook and automatically imports the server settings.

My only issue is, with Exchange 2013, the "Logon network security" type needs to be Anonymous Authentication, and am not sure if it is even possible to set/change. I have opened the .prf file in notepad, but can't seem to find anything related.

Here is the .prf file for quick reference: 

;Automatically generated PRF file from the Microsoft Office Customization and Installation Wizard

; **************************************************************
; Section 1 - Profile Defaults
; **************************************************************

[General]
Custom=1
ProfileName=Test					
DefaultProfile=Yes
OverwriteProfile=Append
ModifyDefaultProfileIfPresent=false
DefaultStore=Service1

; **************************************************************
; Section 2 - Services in Profile
; **************************************************************

[Service List]
;ServiceX=Microsoft Outlook Client
ServiceEGS1=Exchange Global Section
Service1=Microsoft Exchange Server

;***************************************************************
; Section 3 - List of internet accounts
;***************************************************************

[Internet Account List]

;***************************************************************
; Section 4 - Default values for each service.
;***************************************************************

;[ServiceX]
;FormDirectoryPage=
;-- The URL of Exchange Web Services Form Directory page used to create Web forms.
;WebServicesLocation=
;-- The URL of Exchange Web Services page used to display unknown forms.
;ComposeWithWebServices=
;-- Set to true to use Exchange Web Services to compose forms.
;PromptWhenUsingWebServices=
;-- Set to true to use Exchange Web Services to display unknown forms.
;OpenWithWebServices=
;-- Set to true to prompt user before opening unknown forms when using Exchange Web Services.


[ServiceEGS1]
MailboxName=%UserName%@domain.com
HomeServer=
AccountName=domain
ConfigFlags=0x00000000
RPCoverHTTPflags=0x002d
RPCProxyServer=
RPCProxyPrincipalName=msstd:
RPCProxyAuthScheme=0x0001

[Service1]
OverwriteExistingService=Yes
UniqueService=No
MailboxName=%UserName%@domain.com
HomeServer=
DefaultAccount=TRUE

;***************************************************************
; Section 5 - Values for each internet account.
;***************************************************************

;***************************************************************
; Section 6 - Mapping for profile properties
;***************************************************************

[Microsoft Exchange Server]
ServiceName=MSEMS
MDBGUID=5494A1C0297F101BA58708002B2A2517
MailboxName=PT_STRING8,0x6607
HomeServer=PT_STRING8,0x6608
OfflineAddressBookPath=PT_STRING8,0x660E
OfflineFolderPathAndFilename=PT_STRING8,0x6610

[Exchange Global Section]
SectionGUID=13dbb0c8aa05101a9bb000aa002fc45a
MailboxName=PT_STRING8,0x6607
HomeServer=PT_STRING8,0x6608
ConfigFlags=PT_LONG,0x6601
RPCoverHTTPflags=PT_LONG,0x6623
RPCProxyServer=PT_UNICODE,0x6622
RPCProxyPrincipalName=PT_UNICODE,0x6625
RPCProxyAuthScheme=PT_LONG,0x6627
AccountName=PT_UNICODE,0x6620

[Microsoft Mail]
ServiceName=MSFS
ServerPath=PT_STRING8,0x6600
Mailbox=PT_STRING8,0x6601
Password=PT_STRING8,0x67f0
RememberPassword=PT_BOOLEAN,0x6606
ConnectionType=PT_LONG,0x6603
UseSessionLog=PT_BOOLEAN,0x6604
SessionLogPath=PT_STRING8,0x6605
EnableUpload=PT_BOOLEAN,0x6620
EnableDownload=PT_BOOLEAN,0x6621
UploadMask=PT_LONG,0x6622
NetBiosNotification=PT_BOOLEAN,0x6623
NewMailPollInterval=PT_STRING8,0x6624
DisplayGalOnly=PT_BOOLEAN,0x6625
UseHeadersOnLAN=PT_BOOLEAN,0x6630
UseLocalAdressBookOnLAN=PT_BOOLEAN,0x6631
UseExternalToHelpDeliverOnLAN=PT_BOOLEAN,0x6632
UseHeadersOnRAS=PT_BOOLEAN,0x6640
UseLocalAdressBookOnRAS=PT_BOOLEAN,0x6641
UseExternalToHelpDeliverOnRAS=PT_BOOLEAN,0x6639
ConnectOnStartup=PT_BOOLEAN,0x6642
DisconnectAfterRetrieveHeaders=PT_BOOLEAN,0x6643
DisconnectAfterRetrieveMail=PT_BOOLEAN,0x6644
DisconnectOnExit=PT_BOOLEAN,0x6645
DefaultDialupConnectionName=PT_STRING8,0x6646
DialupRetryCount=PT_STRING8,0x6648
DialupRetryDelay=PT_STRING8,0x6649

[Personal Folders]
ServiceName=MSPST MS
Name=PT_STRING8,0x3001
PathAndFilenameToPersonalFolders=PT_STRING8,0x6700 
RememberPassword=PT_BOOLEAN,0x6701
EncryptionType=PT_LONG,0x6702
Password=PT_STRING8,0x6703

[Unicode Personal Folders]
ServiceName=MSUPST MS
Name=PT_UNICODE,0x3001
PathAndFilenameToPersonalFolders=PT_STRING8,0x6700 
RememberPassword=PT_BOOLEAN,0x6701
EncryptionType=PT_LONG,0x6702
Password=PT_STRING8,0x6703

[Outlook Address Book]
ServiceName=CONTAB

[LDAP Directory]
ServiceName=EMABLT
ServerName=PT_STRING8,0x6600
UserName=PT_STRING8,0x6602
UseSSL=PT_BOOLEAN,0x6613
UseSPA=PT_BOOLEAN,0x6615
EnableBrowsing=PT_BOOLEAN,0x6622
DisplayName=PT_STRING8,0x3001
ConnectionPort=PT_STRING8,0x6601
SearchTimeout=PT_STRING8,0x6607
MaxEntriesReturned=PT_STRING8,0x6608
SearchBase=PT_STRING8,0x6603
CheckNames=PT_STRING8,0x6624
DefaultSearch=PT_LONG,0x6623

[Microsoft Outlook Client]
SectionGUID=0a0d020000000000c000000000000046
FormDirectoryPage=PT_STRING8,0x0270
WebServicesLocation=PT_STRING8,0x0271
ComposeWithWebServices=PT_BOOLEAN,0x0272
PromptWhenUsingWebServices=PT_BOOLEAN,0x0273
OpenWithWebServices=PT_BOOLEAN,0x0274
CachedExchangeMode=PT_LONG,0x041f
CachedExchangeSlowDetect=PT_BOOLEAN,0x0420

[Personal Address Book]
ServiceName=MSPST AB
NameOfPAB=PT_STRING8,0x001e3001
PathAndFilename=PT_STRING8,0x001e6600
ShowNamesBy=PT_LONG,0x00036601

; ************************************************************************
; Section 7 - Mapping for internet account properties.  DO NOT MODIFY.
; ************************************************************************

[I_Mail]
AccountType=POP3
;--- POP3 Account Settings ---
AccountName=PT_UNICODE,0x0002
DisplayName=PT_UNICODE,0x000B
EmailAddress=PT_UNICODE,0x000C
;--- POP3 Account Settings ---
POP3Server=PT_UNICODE,0x0100
POP3UserName=PT_UNICODE,0x0101
POP3UseSPA=PT_LONG,0x0108
Organization=PT_UNICODE,0x0107
ReplyEmailAddress=PT_UNICODE,0x0103
POP3Port=PT_LONG,0x0104
POP3UseSSL=PT_LONG,0x0105
; --- SMTP Account Settings ---
SMTPServer=PT_UNICODE,0x0200
SMTPUseAuth=PT_LONG,0x0203
SMTPAuthMethod=PT_LONG,0x0208
SMTPUserName=PT_UNICODE,0x0204
SMTPUseSPA=PT_LONG,0x0207
ConnectionType=PT_LONG,0x000F
ConnectionOID=PT_UNICODE,0x0010
SMTPPort=PT_LONG,0x0201
SMTPSecureConnection=PT_LONG,0x020A
ServerTimeOut=PT_LONG,0x0209
LeaveOnServer=PT_LONG,0x1000

[IMAP_I_Mail]
AccountType=IMAP
;--- IMAP Account Settings ---
AccountName=PT_UNICODE,0x0002
DisplayName=PT_UNICODE,0x000B
EmailAddress=PT_UNICODE,0x000C
;--- IMAP Account Settings ---
IMAPServer=PT_UNICODE,0x0100
IMAPUserName=PT_UNICODE,0x0101
IMAPUseSPA=PT_LONG,0x0108
Organization=PT_UNICODE,0x0107
ReplyEmailAddress=PT_UNICODE,0x0103
IMAPPort=PT_LONG,0x0104
IMAPUseSSL=PT_LONG,0x0105
; --- SMTP Account Settings ---
SMTPServer=PT_UNICODE,0x0200
SMTPUseAuth=PT_LONG,0x0203
SMTPAuthMethod=PT_LONG,0x0208
SMTPUserName=PT_UNICODE,0x0204
SMTPUseSPA=PT_LONG,0x0207
ConnectionType=PT_LONG,0x000F
ConnectionOID=PT_UNICODE,0x0010
SMTPPort=PT_LONG,0x0201
SMTPSecureConnection=PT_LONG,0x020A
ServerTimeOut=PT_LONG,0x0209
CheckNewImap=PT_LONG,0x1100
RootFolder=PT_UNICODE,0x1101
Account=PT_UNICODE,0x0002
HttpServer=PT_UNICODE,0x0100
UserName=PT_UNICODE,0x0101
Organization=PT_UNICODE,0x0107
UseSPA=PT_LONG,0x0108
TimeOut=PT_LONG,0x0209
Reply=PT_UNICODE,0x0103
EmailAddress=PT_UNICODE,0x000C
FullName=PT_UNICODE,0x000B
Connection Type=PT_LONG,0x000F
ConnectOID=PT_UNICODE,0x0010

Is this possible?

Thanks!

I have autoarchiving setup to run every week for all folders. I fill up my Inbox extremely quickly so I rely on autoarchiving to clear out my Inbox so I can recieve additional emails. The autoarhive is not automatically running every week as all settings appear to be set as. I have double checked the location of where to send (Directly to my user account on the C: Drive).

So when I go to manually hit the Archive button it comes back with the error above "The attempted operation failed. An object cannot be found." I have tried moving this file from a network server location to my desktop and it still comes back with the error that an object cannont be found. I have reinstalled Outlook, my profile, and archives. I tried to create a whole new autoarchive from scratch and it wouldn't apply to the current emails (no error it would just think and then not do anything)

I know there are multiple issues here so advice to any would be great!

Running Window 8.1 on a Surface Pro, Microsoft Office 2013, Using Exchange on company domain.

Hi!



Outlook 2013 professional plus was working perfectly weeks ago, then out of nowhere new profiles doesn't have visible in Outlook the online archive and the shared mailboxes, however it shows up in OWA.



It was given full permission for those users with no results, online archive is enabled, profiles were already deleted and recriated.



The older profiles work perfectly.



We have the services ActiveSync, Autodiscover, Outlook Anywhere, OWA and they're all working with no errors.



Regards 



Hey guys, I have two Exchange 2013 servers setup running both CAS and Mailbox roles.  Two servers are configured in a DAG.

• RPC-over-HTTP-proxy is installed.

PS C:\Windows\system32> Install-WindowsFeature RPC-over-HTTP-proxy -Verbose
VERBOSE: Installation started...

Success Restart Needed Exit Code      Feature Result
------- -------------- ---------      --------------
True    No             NoChangeNeeded {}
VERBOSE: Installation succeeded.

• Outlook AnyWhere is enabled.  there are 4 results here as two are previous 2010 servers (coexistence)

[PS] C:\Windows\system32>Get-ClientAccessServer | fl outlookanywhereenabled

OutlookAnywhereEnabled : True

OutlookAnywhereEnabled : True

OutlookAnywhereEnabled : True

OutlookAnywhereEnabled : True

• All CAS servers return results for Get-OutlookAnywhere VD's (server name removed for security)

[PS] C:\Windows\system32>Get-OutlookAnywhere | fl Identity

Identity : \Rpc (Default Web Site)

Identity : \Rpc (Default Web Site)

Identity : \Rpc (Default Web Site)

Identity : \Rpc (Default Web Site)

My problem is that on ONE of the Exchange 2013 servers, there is no actual virtual directory displayed in IIS???? You can see in the images below, one clearly has and the other doesn't.  This is a problem for me, because I am monitoring /rpc/healthcheck.htm in each directory and obviously for the one server it fails.  As this is new servers and I have no mailboxes migrated over yet from the 2010 environment, I don't know if it is going to be a problem in the future.  I expect it will.

Andrew Huddleston | Hillsong Church | Sydney

I'm going banana's here. This issue has already taken days of reading threads similar to mine, but I haven't been able to find an answer yet. 

Problem is that on some computers and with (it seems) completely random mailboxes we're getting the error "The action cannot be completed. The name cannot be matched to a name in the address book.". I've been checking the event viewer on the Exchange Server and it's telling me that the computer tries to connect to a different mailbox which isn't configured anymore on the computer. It was, but I removed the profile, all local cache files and even all keys in the registry. After this I did a recovery installation of Outlook, but even that didnt work. 

I tried to hide and unhide the mailbox from the GAL and checked if it wasn't hidden in AD (which it isn't of course). Even checked the LegacyDN name but that's only giving me some letters and numbers. 

So now I am out of options. I think it has something to do with the computer and not with Exchange, but I can't figure out what. Anyone out there with a similar problem and/or a solution?