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Attachments Moving after Moving Email from Exchange Mailbox to PST

May 6, 2013, 2:08 pm
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A user with Office 2013 has an Exchange 2013 mailbox and moves some emails to an attached PST file. Attached documents in an email, such as a PDF,gets placed behind the senders email signature making the attachment impossible to open without clicking reply/forward and moving the email signature around. You are able to select the email, Click File, Click Save Attachment and access the PDF that way.

Steps Taken Thus Far:
Repaired Office 2013.
Removed Office 2013.
Cleaned the stale registry records on the workstation.
Re-installed Office 2013.
Downloaded & installed all Office 2013 updates.
Created a new PST file in a different location and moved email with an attachment to the new PST file.
Followed the same process of moving an email to a PST file when logged on as a different user account using a different mailbox.

Thank you for any suggestions in resolving this issue.

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Move Message with Attachment from one Mailbox to another problem

February 12, 2013, 8:08 pm
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Hi,

starting with Exchange 2013 we have following odd thing. 

(That happens with Outlook 2010 aswell as Outlook 2013). 

My mailbox has several other mailboxes mounted aswell. (using Full Access at ECP Settings), aswell as one separate Exchange Mailbox with own User/Password. 

Now, when I have an Email with an attachment (like Word, .jpg, whatever), I used to move it to another mailbox by using "drag & drop". 

The mail was moved to the mailbox without noticable changes. 

Starting with Exchange 2013, the Mail is changed into Rich Text. That means, the attachment now appears somewhere within the message, instead as real attachment. Some attachments are also lost, and as the message was moved, the only way to recover it is using our external Email Archive. 

Is this a bug, or didn't I see any option that results in this odd behaviour?

Moving to a different folder does work as expected, but not to another mailbox.

Thanks

Patrick 

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Body of Accept/Decline messages from resource room mailboxes blank when viewed with Outlook 2010 or 2013.

April 17, 2014, 11:53 am
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I stumbled across a funny little problem yesterday after a rash of users calling wanting to know why rooms were declining their meeting requests..

The rooms were declining for perfectly legitimate reasons.. Conflicts or no end date but the accept/decline reply messages the rooms were sending out had no details in the message body when viewed from Outlook 2010 or 2013.

If message preview is enabled in Outlook 2013 you can read a few lines of the body in the inbox view but it's still blank when you open the message.

Reading pane is also blank.

Opening the message from OWA or my phone shows the complete message body.

Very odd. It reminds me of the bug in Exchange 2013 CU2 where meeting invites to external users were sent blank unless they were sent as iCalendar.

Maybe this will resolve itself when I load SP1 in a few weeks.

Any one else seeing this?

We are running 2013 CU 3

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some sent items aren't being saved in Sent Items folder and have to be recovered from Recover Deleted Items

February 3, 2014, 2:53 pm
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Some sent items aren't being saved in the Sent Items folder, it is not all sent items just some with no pattern or common denominator. The missing sent items have to be recovered from Recover Deleted Items.

This is across our hosted Exchange platform for multiple hosted clients.

I have tried several different things and checked Archiving settings and Email Settings and everything appears to be normal.

Outlook 2013 on Exchange 2013

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X-OWA-Error: Microsoft.Exchange.Data.Storage.TooManyObjectsOpenedException

April 24, 2014, 9:17 am
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Has anyone gone through this problem? 

:-( 

something went wrong 

A problem occurred while you were trying to use your mailbox. 

X-OWA-Error: Microsoft.Exchange.Data.Storage.TooManyObjectsOpenedException 

X-OWA-Version: 15.0.775.32 

X-FEServer: SRV2 

X-BEServer: SRV2 

Date: 04/09/2014 13:10:03

André Cangussu

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Mismatched Address. Certificate issues

February 9, 2014, 7:51 am
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I have a strange issue I am hoping someone can help me solve.

Basically I run SBS2011 (Exchange 2010). I have a self signed certificate that works fine for all existing clients and myself. (using OWA or http over RPC). My Outlook client connects with no problem at all, I use it daily as do some of the consultants that work for us.

I have tried connecting new user up via Outlook over RPC, or a existing user on a new PC (off site) and I get the mismatched Address error. It seems to be the same certificate used as the PC's that are working.

I also get some strange results from the test connectivity.

It is failing on the Certificate, Certificate trust is being validated, Attempting each method of contacting the Autodiscover service

Any help will be appreciated, one of the messages is below, don't understand how a few work and some don't??

Certificate trust is being validated.
 Certificate trust validation failed.
 
Test Steps
 
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=xxxx.co.uk, OU=xxxx, O=xxxx, L=xxxxxx, S=xxxxxxx, C=GB.
 A certificate chain couldn't be constructed for the certificate.
 
Additional Details
 
The certificate chain couldn't be built. You may be missing required intermediate certificates.

Elapsed Time: 34 ms.

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Outlook task with corrupted attached messages

April 10, 2014, 11:51 pm
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Dear community,

Currently I am experencing a problem with Outlook tasks that included email attachments messages.

When open the tasks first of all i receive the error "could not open one or more atachments." and when you try to open up the attachment itself

i get the error message "one or more parameters are incorrect".

looking with mfcmapi at the attachment and his properties I noticed the strange settings or the error mentioned.

see picture

Selecting the attachment and looking at his values, the pr_attach_method propertyname dispaly a value of 0, while the object itself says method "attach_embedded_msg"; which corresponds with a value of 5.

Modifying the propertyname value seems impossible.

how can i rectify this error without performing a restore ofcourse. ;-)

and what is the root cause of this?

Infra running Exchange 2010SP3RU3 with Outlook 2010SP1

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Outlook browser bar changed from blue to black!!! How do I change it back again?

April 25, 2014, 5:02 am
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 Help - my Outlook browser bar has changed from blue to black! I can still send & receive e-mails but when I import a link it's more difficult to open it.  How do I change my browser bar back to blue  again?

Peter

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Password Reminder in Exchange Server 2013

April 25, 2014, 5:33 am
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Dear Expert,

My customer has used Outlook 2010/2007 but Password didn't remind when password expired. I have a question below.

1. In OWA will remind the password expire but In outlook didn't remind. How to setup email reminder to all user. For example, remind every 90 days from date expired.

2. When password is expired, it will expire random time. For example, It expired in afternoon, user cannot access email after lunch. How to set time duration, if password will expire in that day.

Thanks in advance

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When resizing an appointment in Outlook 2013: The reminder for "Appointment" will not appear because the item is in a folder that doesn't support reminders. Is this OK?

April 9, 2014, 1:28 am
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Everytime I create an appointment in my Exchange 2010 calendar and try to resize it, I get the following error:

The reminder for "Appointment" will not appear because the item is in a folder that doesn't support reminders. Is this OK?

Of course it's not OK. :)

This is a Exchange 2010 calendar (running in cached mode), not a PST or archive. It is my actual calendar. The mailbox has been converted from Exchange 2003 to 2010 a while ago. I never had these problems in Exchange 2003.

I tried running Outlook /cleanreminders, but that doesn't help.

It also doesn't matter if Outlook is run in cached or non-cached mode.

What should I do?

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Need to create a shared mailbox and have email from multiple accounts arrive in mailbox and routed based on recipient

April 23, 2014, 6:39 am
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I need to create a shared main mailbox.

Once I create the mailbox I need to have multiple emails accounts routed into that account.

Once email arrives I need to use OWA rules to allow the mail to flow into folders I created in the main account.

I have created the main mailbox but I can't figure out the easiest way to route the mail into the appropriate folders into the main account.

What I don't want to do is to mount the mail folders in the main account. I just need the mail to come into the account and the rules handle the routing into the appropriate folder based on the recipient.

Something like this:

mail@myorganization.com

_Insurance (all Insurance emails routed to folder)

_Marketing (all marketing emails routed to folder)

_WorkOrders (all work order email routed to folder)

_Scans (all scanning emails routed to folder)

Calendar

Contacts

Deleted Items

Drafts

Inbox

Journal

Junk Email

Appreciate the help... thank you

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MS Outlook Contacts Note section – how format text in Home edition?

April 25, 2014, 6:17 am
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Private PC: MS Office 365, Home edition, incl. Word 2013 etc.

Company PC: MS Office 2010 Pro. Exchange functionality.

In Outlook Contact I have about 1400 Contacts which I use the Note section for customer database with up to 4 pages A4 text.

MS Outlook Contacts I succeed to Export from Company and import to Private PC. The Contacts are complete with all text included as well as Categories.   

This Note text is in the Company PC edition is possible to format (bold, colour, underline etc),however when imported to Private PC it is not possible to format. 

If I drop my Home edition subscription and instead buy MS Office 356 Small Business, according to MS support they can not confirm this will solve the issue.

Call to MS Home techical support Lars 25 Apr-14:

According to technicians delicate to get all functionality to function when export / import.

It may be the functionality of the Home edition, but most likely how the export is done.

Lars suggested I ask in MS Forums, so here I go:

1. How do I need to act to be able to format text in Notes under Contacts in MS Outlook 365 Home edition? 

2. We have tried to export / import in different ways:

a) Via bcup pst file and USB stick as well as iCal format.

- Contacts and Notes complete but not possible to format

b) Via the import / export function

- Got error msg ”The service did not support this”.

c) We added Company MS Exchange account to Private PC, after that we copy from company Contacts folder to Private PC Contact folder and the format functionality did not follow.   

- Is there any other way to import / export to keep the format functionality?

Best regards, Christer

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Outlook Rules Limits - folders

April 24, 2014, 11:02 am
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Hi,

I have a question on Rules limitations.

System Overview: I am getting over 2000-4000 emails a day. Some are very important some not. In my outlook I arrange all emails by creating folders. I have rules setup when email comes from certain important email address(sender) it goes automatically to a folder. One of the folders have emails coming from multiple senders. and i am using only one rule for that, just keep adding senders' email addresses with ";" between. 

Question is: Is there a limit on how many email addresses i can add in one rule? Will system notify me when i reached the limit?

Mary

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Cannot open edit groups from ECP

February 23, 2014, 12:12 am
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Getting error when trying to edit groups from ECP:





https://domain:444/ecp/UsersGroups/EditDistributionGroup.aspx?pwmcid=2&ReturnObjectType=1&id=fca6600b-ae5f-4974-acc6-d692345bf5d6(https://domain.com/ecp/UsersGroups/EditDistributionGroup.aspx?pwmcid=2&ReturnObjectType=1&id=fca6600b-ae5f-4974-acc6-d692345bf5d6)
System.Web.HttpException (0x80004005): Request timed out.
ActivityId: bddfab6b-8d56-4abe-aa9c-49d64938466d


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Out of office wont turn off

May 6, 2013, 11:39 pm
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unable to turn off out of office 2010
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All sent emails stuck in either outbox for outlook, or drafts for owa on new Exchange 2013

June 4, 2013, 11:19 pm
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Hi all,

I have started encountering this issue with "emails stuck in outbox", while setting up a new exchange 2013 server in my exchange 2007 enviornment. I have moved a couple of test accounts to Exchange 2013.

When clients try to send emails they get stuck in the outbox with no errors either in, outlook, the client computer, or on the exchange server.

It happens for all clients that are inside the network, or using OWA the emails get stuck in drafts. The same users connecting from out on the intenet via rpc over http are ok. i.e, if I run outlook 2010 from a 2012 Terminal server inside the network I get the issue. If I start outlook 2013 and use rpc over https it seems ok.

Our domain uses company.local internally, but I have changed all URL's to use the external uri of "company.com" and have a public cert on all these services that match.

the clients that have the isuse do not open any other email accounts, and I have tried specifying DNS servers in the DNS settings for the new 2013 server.

As there are no error messages I have no idea how to start fault finding this.

Any ideas anyone?

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cannot get my email account to configure in office 2013

April 26, 2014, 8:16 am
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I have a brand new pc and it has office 2013 on it.  I got an IMAP account to load email, but not an exchange server account that I had used for years in office 2003.  I have all the right setttings.  When I go to establish it, Outlook just hangs and says "not responding" like a stalled out webpage.  It then says outlook is not connected.  Well, it IS connected.  I have tried installing this account both via wireless  internet connection and hard wired---no luck.  Microsoft says they will gladly help for beween 250 and 500 hundred bucks--not willing to be gouged like that for new product!

can anyone help a non-techie home office guy?

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I can't create an email account in Outlook 2013 for my exchange server

June 2, 2013, 6:28 pm
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Have tried many things on this issue.

 

I have a new tablet PC running Windows 8. I am able to connect to my Exchange Server account using Windows 8 Mail, no problem but when I have tried to set up an account for Outlook 2013 to connect to the same Exchange Server using exactly the same login information I cannot get it to connect. I simply get the message that the Exchange Server is unavailable.

 

I've been able to connect a variety of other devices to the same Exchange Server account without any problem - iPhones, Windows Phone, iPads, etc, etc all without problem. It's just this device and Outlook 2013 seems to be the issue. From checking various forums seems this is not an isolated issue but I've not been able to find a useful solution so far. Have deleted the user profiles and .ost files, switched off caching etc, all to no avail.

 

One key difference between the account information required by Windows Mail and Outlook is that in the Windows Mail system I am prompted to enter my domain information. I know this is critical from the information provided to me by our network administration team but there is nowhere in the Outlook account setup process where I can enter my domain info.

 

Closest I've been able to get to success is to use the manual account creation process and select the Exchange ActiveSync option - this gets me to the point where I'm prompted for my username and password info but it fails at this step because I am connected to a local domain (the domain account for the PC) and my user name and password are not accepted. There is nowhere in this login process that I can find where I can enter the correct domain info.

 

Any ideas on a solution would be very much appreciated - I use Outlook extensively in my work and whilst the Windows 8 Mail system is good, it doesn't have the level of functionality I need.

 

Many thanks

 

Wayne.

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Disable OWA for External Site

April 25, 2014, 5:20 am
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Dear Expert,

I just implemented Exchange Server 2013, I have the request from management team. They already used OWA and Mobile on Internal,but they would like to disable OWA and enable mobile when user stay outside the office.

Please advice

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user cannot send internal but not external

April 25, 2014, 10:29 pm
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i have one user it worked good before.

now it cannot send internal but it can get email internal and send/receive external.

it do not send any error message, i checked log file saw send success.

help me pls.

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