Outlook prompting for another User's credentials
Hi, We have quite a few Users reporting that they constantly get prompted in a popup to enter another User’s credentials in their Outlook (365 and 2016) which they do not have access to their...
View ArticleFree/Busy information not working On premise
Hey guys got a funky issue and was hoping for some help.We have a 3 node DAG with the database normally activated one 1 server. We have a LB in from of the 3 systems. 2 of the three are in 1 AD site,...
View ArticleOutlook not starting on HP spectre
When I click to start Outlook the main frame opens and just says "Starting" but never starts or opens
View ArticleMicrosoft Support and Recovery Assistant for Office 365
Need this tool (https://diagnostics.office.com/#/Download?env=SOC) but, can't install it. I'm getting the below error.PLATFORM VERSION INFOWindows : 6.2.9200.0 (Win32NT)Common Language Runtime :...
View ArticleAddress Books unavailable when not in cached mode.
I'm trying to figure out why my Outlook 2016 client isn't getting all the address books assigned. We recently migrated from 2007 to 2013. Everything appears okay but I just installed Outlook 2016 and...
View ArticleMicrosoft Outlook 2013 not recognized as the default mail client when opening...
Hi,I work as a service desk engineer currently and I'm having an issue that I cannot find my way around on one of my client's, employee computers.First off some specs: Windows 7 professional x64Office...
View ArticleThe easiest way to change mailbox to different domain user
Hi guys.1 Forest with 1 Exchange organization.2 domains and each domain has exchange installed on their side.We have a situation where domain user is located in domain1 but his mailbox is located on...
View ArticleOutlook and Mobile Devices won't connect after self-signed Certificate was...
Hello thereSorry if the question had been already answered but I could not find something.After I renew the self-singed Certificate our Exchange 2007, outlook and mobile devices won't connect.We use...
View ArticleWhen I clicked on ost file and nothing. How to open it?
I decided to go ahead this morning and set up Outlook 2013 this morning. When I clicked on it, it came up with this message:"Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of...
View ArticleCannot start Outlook - "Exchange server is down" for single user
This seems to happen to one user, and then it clears up after a day or so. We've opened up tickets with Microsoft, but because the issue clears itself, the ticket gets closed until far into the future...
View ArticleMicrosoft Outlook in box repair tool
I have one issue related "Microsoft Outlook Inbox repair tool"Our office just upgrading from Microsoft outlook 2010 to 2013.Two of computers problem with Microsoft Outlook.When the computer restart, we...
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Font size becoming too big
We are experiencing a strange issue. some times when our users are receiving emails in outlook, some part of the text is becoming very big while the rest of it is the normal size.we confirmed with the...
View Articlelog onto incoming mail server (imap): The connection to the server failed
outlook test fail when try to connect Exchange 2013 through IMAP.All the steps has been followed and Certificate are in place but still its...
View ArticleExporting multiple accounts to .PST
Hi,Got a txt file with alot of users that I need to export to seperate .pst files.The TxT file is listed like this: UserIDUser1 User2 User3How will this be possible?
View Articlecannot start microsoft outlook. cannot open the outlook window. the set of...
I am setting up a new server for our office. Our new server has Windows Server 2012 R2 and Exchange 2013 SP1 installed, yes on the PDC. When I try to connect an Outlook profile over my LAN I get the...
View ArticleOutlook 2013 links won't open
I use Outlook 2013 on Windows 10 and no links work in Outlook. I get a POLICIES ERROR when I try a link. I have searched for solutions to this issue but no solutions have fixed this error. Is there a fix?
View ArticleOutlook keep connecting and disconnecting from exchange 2013
Hi IT PROS, need your help regarding the issue that we are facing. we have exchange server 2013 which located in our other office branch (other country) and we are located in (PH) currently our user...
View ArticleAddress List with Red Circle and Slash
What does the "No" symbol mean over user names in the GAL. The address list is not offline and everything else works.
View ArticleOWA not showing Calandar, Tasks or contacts
Hello,I can log into my OWA site and send mail. But when I go to my Calendar I cant see any of my appointments or add any new ones. I cant lookup any contacts or see any tasks.Everything works fine in...
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