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Outlook hangs during setup at "search for xxx@xxx.com server settings"

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Hello,

I am setting up Outlook 2010 for a user (on our RDP server)  and each time during setup it hangs at the "search for user_name@company_name.com server settings".

The user said he was logged into outlook when our outlook was updated and when he tried to set it up again he gets this same problem repeatedly, at this same point each time.

Any suggestions or ideas?

-Steve


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