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Issue: Cannot Connect to Exchange 2013 with Outlook 2013 (after attempted Update 5 install) on a VM

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Hello,

I am stuck in a weird situation.

Details:

  • Server 2012 (all updates) running as a VM Host
  • Exchange 2013 running on a VM
  • Clients Windows 8.1, Phone 8.0, IMAP, POP3 etc
  • Clients: Outlook, Phone and Store Mail App

Issue:

  • I decided to install Update 5
  • I took a snapshot of the Exchange VM
  • I tried to install Update 5, there was no massive error or issue, it merely mentioned that I didn't have some "cluster" something err other installed, and I needed to do that before I could continue. I exited.
  • From the moment I exited NONE of my clients can connect to Exchange from Outlook (standard connection).
  • What I mean by that is, I have not specifically said use HTTP for this or for that. Just whatever the default is

  • However, if I specifically go in and say "use http proxy bla bla" and then I set the value to my mail.xxx.com it actually connects and works..
  • Problem #1: doing this is bad.. I don't want this, but the actual real issue is, once I restart Outlook Client it seems to "reset" and then is broken again

So what I attempted to do:

  1. I tried to reboot the exchange server but no help
  2. I tried to reboot the VMHost server etc and no help
  3. I reset the Exchange Server to the VM SnapShot and still no good :-(

The benefit is I can still access through HTTP and my Mail Client and Phone since they use HTTP, however... standard Outlook clients don't work.

I have no idea why this would break merely because I started the Update 5 and it did a prereq check

I looked in the event logs.. but nothing that I can see at all :"-(

Any suggestions please


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