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Outlook 2010 and prompting for smart card

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When the clients try to connect to Exchange via Outlook on the local network, they get an error about a smart card? This started happening after applying the latest service pack.
KB2553248
They uninstalled this Outlook 2010 update and that fixed it?
They installed a service pack and the problem came back.
They can close the error and then access their email.
User says they already are set to require SSL in IIS and ignore client certificates.
They are Win7 clients with Office 2010, with one Vista system.
User is not sure if the Vista box is 64-bit or not.
User says this is the only Exchange server and it has never been migrated.
User says Out Of Office works fine.

Apparently there is no fix for this?
Talk to Wayne Ricketts, per http://blog.minkatec.com/?p=489.
Indeed the internal URL is an external address, but it does resolve correctly.
Send ownership email with that link.
Change it to an internal address

Any ideas on what may be causing this.

Thank you in advance,

nanben


Nan


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