I have one user that has group by conversation selected for different folders within OWA. This user thought she sent a reply out to an email and moved the emails involved in the conversation to a different folder. The email ended up not sending out and
somehow the draft was placed in the conversation within the folder she moved the emails to. I would think that if the email being sent out didn't go through, it would go to the drafts folder, not the folder with the rest of the emails pertaining to the conversation.
How did this happen?
↧