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Outlook 2007 missing sent item, however shows up when attaching mailbox to another outlook

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Hello,

 In my organization we use Outlook 2007 w/ Exchange 2007 in a terminal server environment on Win2k3. I have an individual who is having an issue with certain mailbox items (specifically sent items) where the sent message is not showing up in his sent items folder. I can attach his mailbox to my Outlook and the message is visible to me in his sent items folder.

I checked to make sure no filters were on, set all views to default, even went as far as re-creating his Outlook and Windows profiles with no luck. I have also started outlook in safe mode and the message is still not visible to this user.

As this is on a thin client via RDP, i do not have the option to turn off cached mode, so that is not it either.

I am really stuck here and cannot figure out why this message is not showing in his sent items, however i can see it by attaching his mailbox.

Any help would be greatly appreciated.
Thanks,
Jeff

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