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Cannot connect to an Exchange account in Outlook 2013 using "Microsoft Exchange Server or Compatible Service"

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Dear All,

I cannot connect to my Exchange account in Outlook 2013 using "Microsoft Exchange Server or Compatible Service".

First I would like to present my network environment, I have 4 physical servers;

The first one is holding the Domain Controller 1, IP@: 192.168.1.10

The second server is holding the additional Domain Controller which it is DC2, IP@: 192.168.1.11

The third server is holding the Exchange 2013 Mailbox, IP@: 192.168.1.15

And the last server is holding the Exchange 2013 CAS-HT, IP@: 192.168.1.16

I am doing the steps below:

1-Creating a new profile in outlook and start configuring the exchange account by entering the IP address of the Exchange-CAS Server, 192.168.1.16

2-entering the account name: test@mydomain.com

3-Go to "More Settings" > "Connection" > "Connect to Microsoft Exchange using HTTP" > and entering the "Exchange Proxy Settings"

4-type the exchange CAS Server URL, https://192.168.1.16

5-Check the "Connect using SSL Only"

6-Authentication Settings: "NTLM Authentication", and pressing Apply

7-When I press the "Check Name" button, a message occurred> "The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action".

8-I go back to the "Exchange Proxy Settings" and I Uncheck the "Connect using SSL Only" and pressing Apply

9-i press the "Check Name" Button, a small window occurred to enter a Username and Password, so I enter the Administrator username and the administrator password and pressing "OK", but nothing is changed, I tried to enter my username and password in the small window and I still got the same result.

I cannot verify the account name and I cannot complete the process.

I appreciate you kind assistance.


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