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Users could not open Public Folders in Outlook 2007 SP3.

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Is anybody had this issue or probably know how to fix it?

We have Exchange 2013 server and users workstations with XP SP3 and Office 2007 SP3 installed. Exchange has users’ mailboxes and public folders. Public folders work OK until last week. Issue probably happened after latest CU update for Exchange 2013 installation. Now users could not open Public Folders in their Outlook. The error is:

"Cannot expand the folder. Your profile is not configured. (/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=a91f67ac-137b-4793-a67e-8b4b2466f42a@companyname.com)"

And this "a91f67ac-137b-4793-a67e-8b4b2466f42a@companyname.com" is public folder ContentMailboxGuid.

And this error message appears when user click on Public Folders \All Public Folders in Outlook. So company public folders do not even appear in All Public Folders folder. Users have Owner permissions for all Public Folders and Root Public folders.

Also one more error in Outlook about it:

“Cannot display the folder. Microsoft Office Outlook cannot access the specified folder location.”

One more issue is that previous Exchange 2007 server died (RAID died) so we had to delete it from AD and clean its records in ADSIEdit (CN=configuration,DC=.domainname,DC=.COM > CN=Services > CN=Microsoft Exchange > CN=Organization > CN= Administrative Groups > CN=(Groupname) > CN=Servers >) and install new server with Exchange 2013, and import all users mailboxes from backup. Public folders were not migrated from the old server because of its death. We create new public folders in Exchange and then manually import all folders from latest .pst backup using user Outlook.  And it work OK more than a month till last week.

Thanks,

Andrey



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