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"Find a Contact" box only searching local contacts

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I have a user that uses the "Find a Contact" box on the ribbon (Home tab --> Find) regularly to search for contacts in our large Global Address Book.  Recently, whenever she types a name in, it's only showing contacts which are saved to her local contacts and will not show names in the GAB.

I've deleted her .ost file and renamed her RoamCache folder.  I've re-created her profile and re-built the search index for Outlook.  I've double-checked her address book and search settings to ensure they match what mine are (mine obviously works) and it's still not picking up the contacts in the GAB.

Suggestions?


DJ Johnson



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