Hello all,
Our Outlook is 2010 version. Our GAL/OAB is not updating properly. I created one new user. I can see this user contact in the GAL but not some helpdesks. I did manually update from Outlook Send/Receive folder and renamed Outlook Offline address folder in C drive. The helpdesks did not see that contact either. I asked them to delete their outlook profile and recreated the new profile. They could see that new user contact in the GAL in Outlook. However, more than one hour later, they checked and they did not see that contact again in the GAL.
Could you please some hint how to fix this issue?
Thanks,
Our Outlook is 2010 version. Our GAL/OAB is not updating properly. I created one new user. I can see this user contact in the GAL but not some helpdesks. I did manually update from Outlook Send/Receive folder and renamed Outlook Offline address folder in C drive. The helpdesks did not see that contact either. I asked them to delete their outlook profile and recreated the new profile. They could see that new user contact in the GAL in Outlook. However, more than one hour later, they checked and they did not see that contact again in the GAL.
Could you please some hint how to fix this issue?
Thanks,