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Exchange Server 2003 and ATT U-verse-what a mess

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I really need some help with the settings, and am not a super tech with exchange.  I already opened a case with Microsoft Exchange team, and everything worked for a few weeks, with the exception of a block on emailing out to Juno and aol addresses.  Now, I cannot get Outlook to connect.  I have changed settings, but still have no connection.  Also, the exchange over the web looks like it connects, but doesn't show emails, rather it shows a lot of text in the page that I would expect to see emails.  The email counts look rigth, but no emails.

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