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Using Exchange Server and Outlook 2010 all emails deleted out of inbox at random times

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I am hoping someone can help me.  My husband and I both have had this happen.  We each have our own computer with our own separate email addresses.  I was watching him work one day waiting to answer and question and hit deleted one email and as I watched with disbelief every email in his Inbox disappeared, one at a time quickly.  They went into his deleted file. We had to sift through a thousand emails in the deleted box and figure out which of the 200 important ones that he had not yet responded to that were in his Inbox needed to be moved back.  It has happened to him at least 5 times and on my computer once or twice.  Anyone have this happen to them?  I have talked with our web server host and they said it is a Microsoft problem and Microsoft says it is a server problem.  Thanks for any input.

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