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Few users cannot move the outlook 2010 emails with attachment from sent folder to the public folder

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Hi ,

I have a user who cannot move the outlook 2010 emails with attachment from sent folder to the public folder.
This only happen for email with attachment.
The message appears "Cannot complete the move. The items may have moved or deleted allready"
I have done steps as follows but didn't give positive result
1. The user is part of that public folder author group, but then I added his account and give owner rights for the folder
2. Created a different folder and requested to move the sent item to the folder
3. The public folder limit already set to maximum
4. Requested to drag and drop rather move or copy features
5. Checked with him if this happen in web mail but no luck according to him.

According to the user this happen after the last mailbox migration. Previously he can move without any issue. The rest others working fine for him

Therefore please share with me any steps i can perform to solve this problem. Is there any setting need to be done on outlook 2010
The user using outlook 2010 in terminal server platform.

Thanks

Selvem



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