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Searching public folders - works well excepting a few specific folders which always return zero results...

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Just been told of a strange problem affecting our users...

We have a public folder tree in Ex2013, and mostly it works.  However, a coupe of our folders are not working with the search function in Outlook.  Most of our Outlook clients are 2010 (I'm 2016) and I can replicate the behaviour in my Outlook client.

An example:

All Public Folders

     Lettings  (Searching works)

     Housing Benefit  (Searching works)

     In Touch  (Searching works)

     Maltings  (Searching works)

     MonthlyClaim  (Search broken)

          Orders to be raised  (Search broken)

          Orders raised  (Searching works)

          SOR  (Search broken)

          New World  (Searching works)

               Fire  (Search broken)

There's quite a few more folders in the tree, but you get the idea.  Searching works in almost all of the tree, apart from these few examples (that I've found so far).

The 'Content Index State' is reading as 'Healthy' for the database that the public folder mailbox resides inside of.

Has anyone else ever come across this before please?  Thanks in advance.

              

         


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