Update: short overview:
4 Machines: 3x XP, 1x Win7
3 Domain Accounts, 3 Mailboxes = upn
XP1: account 1: outlook -> exchange works, accounts 2 and 3 don't
XP2: account 2: outlook -> exchange works, accounts 1 and 3 don't
XP3: account 3: outlook -> exchange works, accounts 1 and 2 don't
Win7: all accounts work
XP1, XP2, XP3 all mailboxes work with separate user accounts, when one of the following is true:
.) they login via owa while the outlook wizard runs, or shortly before.
.) local user accounts are used instead of domain accounts.
Hi,
I have a very weird problem.
All clients are XP SP3 + Outlook 2007 SP3 + kb2596598.
Only 3 workstations are joined the domain with exchange currently for testing purposes.
Every workstation on the network uses the new ADC as a dns server though.
Accounts on machines not joined the new domain don't have any problems setting up their outlook profile with exchange since autodiscovery works.
When logged on to the new domain using one of the accounts that were created by adding a mailbox to exchange via ecp, it's impossible to configure an outlook profile for exchange unless the user first opens a browser and authenticates via owa, OR when it's
the very first account per workstation trying to do that (see below).
During the last step of the wizard, after autodiscovery before logging in: "Theconnection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action."
The real weird thing is:
although it seems ridiculous somehow the first domain account trying to setup an outlook profile / machine is able to succeed. The next account logging in on the same workstation can't complete Outlook's new profile wizard.
I discovered that by accident while trying to figure out what's wrong.
I created a new virtual machine (workstation 2) and after joining the domain, I logged in with an account I didn't try yet on the other domain joined workstation and to my surprise Outlook was able to configure the profile.
Afterwards I logged off and tried the same with the user account that already worked on the previous workstation (workstation 1) and it failed!
Then I logged in with this account on workstation 1 to check whether it still worked there or not -> it did work. So I switched to the domain account that worked on workstation 2 and tried to setup an outlook profile -> it failed.
Since I didn't configure anything (alter any accounts, policies, roaming profiles, etc ) in active directory manually, I'm completely clueless.
Does anyone have any idea where to start debugging this?
Thank you very much!