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Error: There are too many active sessions connected to this mailbox. Please close other open instances and try to sign in again after a few minutes.

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In environment using Exchange 2013 [2 mailbox & CAS server] - 1 Database.

Suddenly user getting a error " There are too many active sessions connected to this mailbox. Please close other open instances and try to sign in again after a few minutes " after logging into OWA .

Note: As of now only 1 user getting this error , quite confused whether it will spread to other users.

Plese help me to resolve this issue


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