Hi all,
I'm running Exchange 2013 on Windows Server 2012 R2 setup with a DAG configured.... in this DAG I've got 10 databases configured with hundreds of users in all the databases combined. Of the servers that are members of this DAG, some are in the USA and others in India. When the databases in the USA are active everyone can access their account via OWA with no problem except one person (who is the only one to report this issue thus far). However with this single user, his OWA opens with the "Light" version only... When the databases fail over to make the databases in India active, everyone can still access OWA as intended except this troubled user, he cannot access his OWA at all...
I've checked the health of the database that account was in, its fine... I've performed a move request to a different database to see if that helps, it doesn't even after it completes successfully. I'm trying to find a solution without having to recreate the user account in AD....I'm not sure what else to check, can someone help me?