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[Outlook 2007/2010 - Exchange 2013] Cannot create Outlook profile for Exchange 2013 users

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Hi all,

My lab includes 4PCs (co-existence system) (Win 2008 R2):

PC1: Exchange 2007 Sp3

PC2: Exchange 2010 Sp3

PC3: Exchange 2013 has 1 mailbox: admin2k13@abc.com

PC4: DC (also as DNS server)

From another computer (PC5/non-domain client) open Outlook (2007/2010) create profile for admin2k13@abc.com, but the screen display error as follow:

Outlook cannot log on. Verify you are connected to the network and are using proper server and mailbox name. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action

Check network and PC

+ At PC5, ping to PC3: ok (PC3 and 4 have same network)

+ restart PC5 and PC3: this issue has still occurred

WOrk arround:

+ from PC5, log on admin2k13@abc.com by OWA: successfully

+ can create Exchange 2010/2007 profile into PC5 successfully.

Summary: cannot create Exchange2013 profile by Outlook.

So, please help me to solve it.

Thanks.


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