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No Lync presence in OWA

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Exchange server is 2008 R2 with Exchange 2010. Local clients are running Outlook 2013.

Last week an expired email.domain.com certificate was replaced with an existing *.domain.com certificate. There were some issues and all but one have been fixed. The remaining issue is that when users are remote and connect either using Outlook on a Windows laptop or via Outlook Web Access, the Lync presence is not displayed like it was before the certificate change.

Exchange appears to be working fine since users on the LAN see the Lync presence. It appears to be Outlook Anywhere which is not working right, or Lync and OA are not talking.

Any ideas on what to look for and how to fix it?


Jonathan


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