Hi Exchange experts,
Exchange 2013 server, Lyn server is Skype for Business On-prem.
One of our users has the issue on the SFB conversation history saving.
Sometime it works, but sometimes there is red "!" shows up on SFB. When she close the conversation, it dosn't show up in Outlook Conversation History folder automatically.
Error message as below:
The Exchange server won't let us connect. We're working on fixing the connection. Your history, voice mail and Outlook features might be unavailable or out-of date until things are fixed.
The configuration information shows up "EWS unavailable, retrying ", "MAPI Status OK".
I know this issue related to both Lync Server and Exchange Server.
Any tips related to Exchange Server would be great.
Thanks and Best Regards,
Mavis