One of our users is having a very strange issue where when he sends email to SMTP recipients he gets an immediate NDR stating "None of your e-mail accounts could send to this recipient" and the from field of the email is blank if you look in sent items. I've seen the KB article http://support.microsoft.com/kb/872896 but it doesn't apply.
we're running Exchange Server 2003 SP2
user is running Outlook 2007 SP1 from multiple computers in cached mode
user has this issue intermittently from all 3 machines... there seems to be no pattern.
something additional that I've noticed about the emails in the sent items that produce NDRs is that if I double-click the email address in the To field there is a custom email type of "S" specified instead of SMTP which of course isn't custom. This is surely the reason for the NDR since our exchagne server has no way to route type "S" email messages but the user isn't typing this in and the contacts he's using are correctly set to type "SMTP"
Has anyone seen this before?
Miles
we're running Exchange Server 2003 SP2
user is running Outlook 2007 SP1 from multiple computers in cached mode
user has this issue intermittently from all 3 machines... there seems to be no pattern.
something additional that I've noticed about the emails in the sent items that produce NDRs is that if I double-click the email address in the To field there is a custom email type of "S" specified instead of SMTP which of course isn't custom. This is surely the reason for the NDR since our exchagne server has no way to route type "S" email messages but the user isn't typing this in and the contacts he's using are correctly set to type "SMTP"
Has anyone seen this before?
Miles