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Unable to load outlook 2010 profile with exchange 2013.

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We are unable to load the outlook 2010 profile getting the below errors

"Can not open default e-mail folder.You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your outlook datafile(.ost)."

Completed all the prerequisites (added the send connector and checked the auth policy to basic in all places) but still having the issue. In one ofthe thread I checked that this error solved after installing the external "Exchange Certificate to Trusted Root Certification Authorities on client computer.

Does this certificate is mandatary for outlook profile to load using micrisoft exchange services?

Is it mean that with self sign certificate I can use outlook to send and receive mails?


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