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Outlook WepApp

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Dear all

I can;t use IMAP and POP 3 in my PC actually when i access my Outlook WepApp in the setting for POP 3, IMAP, SMTP its appear NOT available beside IMAP, POP 3, SMTP 

but when i check the exchange server the POP 3, IMAP, SMTP are configured and enabled in Server Configuration \ Client Access also the services are started 

kindly advice me how to solve this problem ??? 


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