A company is using O365, with Outlook 2013 on their clients. Two people added a general account to their accountlist in Outlook 2013, which is used for "sales". For example, customers can send questions to this "sales" mail account and both employees can read the mail and answer the customer from that acoount.
My question is the following.
Both employees would like to have a different reading pane/lay-out. At this moment, if the first user change his view (in his Outlook client) to the view he likes, the second user see a change of his view too. The first person like to see the preview pane, the second don't... If the second change the view again to the one he likes, the first person will lose his prefered view.
I can't see any options to personalize the views at this account in Outlook or elsewhere in O365 for both people seperately. Is it possible anyway? If yes, how?