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Outlook 2013: To-Do Bar turns off after Outlook 2013 hang/crash

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I posted the following in Answers and was directed here.

http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-2013-to-do-bar-turns-off-after-outlook/ca912fac-6f98-4de0-a8ba-3699ee0abcba

I also ran the Outlook PSD and submitted my results. It did not find any obvious error or issue.

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I have encountered what seems to be a bug with Outlook 2013.

First off, configuration:

Windows 7 64-bit and Windows 8 64-bit

Outlook 2013 installed as part of Office Professional Plus 2013

Lync 2013 installed and connected to Exchange server

Outlook 2013 profile connected to Exchange server

Background:

I have the To-Do Bar enabled with Calendar and Tasks. This bar stays visible and persistent through opening and closing Outlook.

Scenario:

When Outlook hangs - and this can happen randomly when creating a new message - and then I choose the option to restart Outlook, when Outlook does restart, the To-Do Bar is not enabled and then I have to re-enable the Bar. The Bar is again sticky until another hang/crash occurs.

I'd like to resolve two things:

1. Allow the To-Do Bar to be enabled as per user preference after a hang/crash.

2. Address the Outlook hang.

I would love indicate what is causing the hang/crash and indicate the steps required to reproduce it, but I'm not entirely sure. I received a notice once that the Lync add-in caused the crash and was disabled after Outlook restarted. However I re-enabled the add-in and haven't seen that add-in warning since - it's been at least a few weeks. The hang/crash occurs at least once a week and doesn't log anything in the application event log. My computer has all the latest updates as well.

These are my enabled add-ons:

Outlook loaded the following add-in(s):

 

Name: Microsoft Exchange Add-in

Description: Exchange support for Unified Messaging, e-mail permission rules, and calendar availability.

ProgID: UmOutlookAddin.FormRegionAddin

GUID: {F959DBBB-3867-41F2-8E5F-3B8BEFAA81B3}

Load Behavior: 3

HKLM: 1

Location: C:\Program Files (x86)\Microsoft Office\Office15\ADDINS\UmOutlookAddin.dll

Boot Time (Milliseconds): 15

Name: Lync Meeting Add-in for Microsoft Office 2013

Description: Lync Meeting Add-in for Microsoft Office 2013

ProgID: UCAddin.LyncAddin.1

GUID: {A6A2383F-AD50-4D52-8110-3508275E77F7}

Load Behavior: 3

HKLM: 1

Location: C:\Program Files (x86)\Microsoft Office\Office15\UCAddin.dll

Boot Time (Milliseconds): 63

Name: Outlook Social Connector 2013

Description: Connects to social networking sites and provides people, activity, and status information.

ProgID: OscAddin.Connect

GUID: {2163EB1F-3FD9-4212-A41F-81D1F933597F}

Load Behavior: 3

HKLM: 1

Location: C:\Program Files (x86)\Microsoft Office\Office15\SOCIALCONNECTOR.DLL

Boot Time (Milliseconds): 62

Name: OneNote Notes about Outlook Items

Description: Adds Send to OneNote and Notes about this Item buttons to the command bar

ProgID: OneNote.OutlookAddin

GUID: {93E5752E-B889-47C5-8545-654EE2533C64}

Load Behavior: 3

HKLM: 1

Location: C:\Program Files (x86)\Microsoft Office\Office15\ONBttnOL.dll

Boot Time (Milliseconds): 16

Name: Conversation History Add-in for Microsoft Office 2013

Description: Conversation History Add-in for Microsoft Office 2013

ProgID: OcOffice.OcForms

GUID: {2CD5239C-7739-42F1-9C94-2A8E24A9BBD9}

Load Behavior: 3

HKLM: 0

Location: C:\Program Files (x86)\Microsoft Office\Office15\OcOffice.dll

Boot Time (Milliseconds): 62

Name: McAfee E-mail Scan Add-in

Description: Outlook Add-in for McAfee E-mail Scan

ProgID: mfeotlkaddin.scan

GUID: {6D51AC3F-7048-4C0F-9831-18E4F701EF86}

Load Behavior: 3

HKLM: 1

Location: C:\Windows\SysWow64\MfeOtlkAddin.dll

Boot Time (Milliseconds): 109

Name: Microsoft SharePoint Server Colleague Import Add-in

Description: The Add-in allows Microsoft SharePoint Server to import colleague suggestions based on your Outlook content

ProgID: ColleagueImport.ColleagueImportAddin

GUID: {EFEF7FDB-0CED-4FB6-B3BB-3C50D39F4120}

Load Behavior: 3

HKLM: 0

Location: C:\Program Files (x86)\Microsoft Office\Office15\ADDINS\ColleagueImport.dll

Boot Time (Milliseconds): 16

The most recent add-in error from the Event log is, which occurred on 10/27/2014:

 

ProgID: mfeotlkaddin.scan

GUID: {6D51AC3F-7048-4C0F-9831-18E4F701EF86}

Name: McAfee E-mail Scan Add-in

Description: Outlook Add-in for McAfee E-mail Scan

Load Behavior: 3

HKLM: 1

Location: c:\windows\syswow64\mfeotlkaddin.dll

Threshold Time (Milliseconds): 0

Time Taken (Milliseconds): 0

Disable Reason: The add-in caused Outlook to crash, but wasn't disabled because it is in the do not disable list. It wasn't disabled because it's in the always enable list.

Policy Exception (Allow List): 0


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