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Outlook Anywhere refuses to connect prompts for credentials, event id 4625

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Hello,

Thank you in advance for any help with this issue.

Have successfully setup Outlook Anywhere on Exchange 2010. Tested using the MS Connectivity Tester and everything is good. Using Basic authentication, as some users are not members of the domain.

I have one user who just cannot connect to OA. Just keeps asking for credentials. I have successfully added a profile to several test machines and can get OA to work for this user.

So this is obviously a machine related issue to his computer. My question is: What would cause this failure and why?

The event id is 4625

-

System

  

-

Provider

 
   

[ Name]

Microsoft-Windows-Security-Auditing

 
   

[ Guid]

{54849625-5478-4994-A5BA-3E3B0328C30D}

   

EventID

4625

   

Version

0

   

Level

0

   

Task

12544

   

Opcode

0

   

Keywords

0x8010000000000000

  

-

TimeCreated

 
   

[ SystemTime]

2013-01-23T01:11:04.357458300Z

 
   

EventRecordID

64059

   

Correlation

  

-

Execution

 
   

[ ProcessID]

488

 
   

[ ThreadID]

5852

   

Channel

Security

   

Computer

xxxxx.xxxxxxx.com

   

Security

-

EventData

  

SubjectUserSid

S-1-5-82-3006700770-424185619-1745488364-794895919-4004696415

  

SubjectUserName

DefaultAppPool

  

SubjectDomainName

IIS APPPOOL

  

SubjectLogonId

0xeee7c

  

TargetUserSid

S-1-0-0

  

TargetUserName

username

  

TargetDomainName

xxxx.xxxxxxx.com

  

Status

0xc000006d

  

FailureReason

%%2313

  

SubStatus

0xc0000064

  

LogonType

8

  

LogonProcessName

Advapi

  

AuthenticationPackageName

Negotiate

  

WorkstationName

NITROGEN

  

TransmittedServices

-

  

LmPackageName

-

  

KeyLength

0

  

ProcessId

0x1594

  

ProcessName

C:\Windows\System32\inetsrv\w3wp.exe

  

IpAddress

75.xxx.xxx.xxx

  

IpPort

1336


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