Hi
Have a strange problem with Outlook 2013 - this is connecting to Exchange 2013 on an internal network. My client machine is a Surface Pro 2 running Outlook 2013, with our internal wifi. Everything connects fine to the domain and our proxy servers etc.. but for some reason at times Outlook is unable to retrieve emails even though it shows as Connected to Microsoft Exchange.
We use a http connection for Exchange and this goes through our OWA site, which oddly has a similar problem at the same time. I can login to OWA and browse emails but when I go to send a mail in OWA it shows an error saying its not connected to the internet.
So the question is why would I be able to connect to Exchange and browse email, yet not be able to sync and retrieve mail in Outlook 2013 or send email in OWA?
In the connection status viewer all the http connects for outlook seem to be running fine with HTTP connected but does anyone know a way to test the connectivity through to exchange for sending / retrieving email and why would this also affect OWA
Going crazy with this one so appreciate any help
Note orginally posted in the Office community and recommened to ask here instead :)
Thanks
Alex