I have a few Outlook 2013 templates created to help me speed up some processes. The messages have some wording in the body and predefined users in the To and Cc fields, and a subject. When I open one of those templates to send it out, it sends out with whatever was already predefined in the body of the template but if I add text to the body of the message, the text does not go with the message. The recipients get a blank body and it's also blank in my sent items. I was just changed over to Exchange 2013 from Exchange 2010 and this procedure was working on Exchange 2010.
I'm trying to find out if someone else is/was having this same issue and if anyone knows how to fix it.
**Edit - I was able to work around the issue by changing my templates from HTML format to RTF format. Just a workaround, not a fix though.