We both have our own, personal email accounts through Outlook and they work fine. She, on the other hand, goes online to get into her Company Email Account (OWA). This arrangement has worked fine since we got our new PC.
Recently, when trying to reply to a Company email, she got to the reply box and could do anything with the addressee or subject. She just couldn't get to the body where she would type the reply message. I went over to her user account, got on line and accessed her Company email account and it worked fine. I just can't find where the problem is and Microsoft want to charge me $100 to fix it with a service contract :-(
Then I logged into her user account and set up a link to her Company account and it works fine? We just can't reply to her emails while we're in "my" user account as we always have.
Sorry to be such a layman but can you help with any of it?
Thx
J
p.s. This happens with ALL of her emails in the problem account