We are currently using the Exchange Kiosk email plan and I'd like to create a shared email for two new employee's and the department we're setting up.
I know the kiosk plan won't work with 'shared emails'; will the Exchange Online Plan 1 work for setting up and using a shared email account? We're setting up a Customer Care / BDC center and want to use One(1) email for them(department); I'd like to give each person their own email address and have them share a Dept. email. eg., "customercare at company . com"
Can I setup the new people with an Exchange Online Plan 1 and will they be able to share the generic dept email account?
Will I need a higher Plan to be able to "share" an email account?
brad