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user cannot share full calander

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i have users that cannot share their calendars with full details. it works in the web app but not in outlook. all have office 2010 and we are using office 365.   the error that comes up is that the user does not have permission to share with full details to one or more of the recipitants.  due to what it calls a policy.   i have tried restarting and repairing outlook.

hi


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