User uses Outlook 2010 SP2 and her inbox is blank. New profile, even new computer she's never logged into has the same issue. All mail is visible in her other folders in Outlook, in addition to in OWA and activesync clients. I've created a rule in OWA to move all new mail that comes into her inbox into a new temporary folder in her mailbox, and that works as a temporary work around. outlook.exe /cleanviews and disabling all addins has no effect.
If I right click on the real inbox and click open in new window a message appears "cannot open the outlook window".
I thought maybe there was a corrupt message in her inbox so I moved everything from the last three weeks to a temporary folder through OWA, closed and reopened outlook on the client machine and same issue. The unread count is updating correctly on the broken mailbox however.
Thoughts?
Exchange (1 server - SBS 2011) version: 14.1 (build 218.15).
Outlook 2010 SP2 MSO (14.0.7113.5005 32bit)