Hi,
I am using Outlook 2010 and Win7 Ultimate. Mail account is connecting to Exchange 2013. In the mail message list, if I left click a flagged message, the default behavior is to replace the flag with a check mark and list it as 'completed'. Is it possible to set this behavior to something else? I would like to left click and just have the flag cleared instead of marked as completed.
The issue the default behavior causes for me is with mobile devices and their mail apps. I have an Android phone with Aqua Mail. If I star a message in the Android mail app, the message gets flagged in Outlook next sync. That is fine. However, if the set flag is clicked in Outlook or the star cleared in the mobile mail app, the message gets the status change to 'completed' with a check mark. If I need to star the message again in the mobile mail app, it doesn't change the status from 'completed' in Outlook and Outlook never shows that the message has been flagged again. I have to manually right click the message in Outlook and select 'clear flag' for Outlook to register that the flag was set again in the mobile mail app.
So, I am wondering if there is a setting/registry change/addon that changes the behavior for left clicking a flagged message to simply clearing the flag instead of marking it as a completed task? Any advice or suggestions are appreciated. The message flag
in Outlook 2010 only has all the 'rich flag options' when connected to Exchange accounts. IMAP accounts only have 'clear flag' as an option in Outlook 2010. Obviously, message flag sync doesn't work at all with POP accounts as Outlook maintains the data locally.
Thank You.
P.S. I do not have access to EMS/EMC for the Exchange 2013 server, so if there is a solution server-side, I would not be able to implement it.