Hi,
Few days ago a couple of company workers went to vacation. They set up OOF automatic replies in OWA 2013. However automatic replies are not working for external recipients (outside of company). Internal users (company users) receive OOF notification.
I'm using smart host in sender connector configuration (SMTP server of internet provider) to deliver emails. Any clues about this problem ? Please find below part of the transaction log. For testing purposes i set up administrator account to be on vacation.
HARED... SMTP
Administrator@mydomain.com {a.b@domain.com} Automatic reply: vacation test
RECEIVE SMTP
Administrator@mydomain.com {a.b@domain.com} Automatic reply: vacation test
DROP ROUTING
Administrator@mydomain.com {a.b@domain.com} Automatic reply: vacation test
AGENT... AGENT Administrator@mydomain.com {a.b@domain.com} Automatic reply: vacation test
HARED... SMTP
Administrator@mydomain.com {a.b@domain.com} Automatic reply: vacation test
RECEIVE SMTP
Administrator@mydomain.com {a.b@domain.com} Automatic reply: vacation test
AGENT... AGENT Administrator@mydomain.com {a.b@domain.com} Automatic reply: vacation test
TRANSFER ROUTING Administrator@mydomain.com {a.b@domain.com} Automatic reply: vacation test
FAIL SMTP
Administrator@mydomain.com {a.b@domain.com} Automatic reply: vacation test