Hi, Got a query on this. I have quite a few rules set up on Outlook 2013 using our exchange system. Usually they work fine. Recently though some of them keep disappearing which is annoying. Some are local machine based and some are server based.
One particular rule does the following. A monitor sends me an email saying a system is down, when it arrives in my inbox a rule forwards a copy to two colleagues. For months this has worked fine, then all of a sudden it has stopped.
Two things happen, one is that this rule ( and similar ones) disappears from my rules list, it's hard to say when as you don't really notice when something stops working, you just wonder ones day why your colleagues are not dealing with things that go wrong whilst you are out of the office.
The other thing I've noticed is that some rules sometimes (this redirect on receipt) get the check box for it turned off, also the rule is then in RED text. I do sometimes note an error/warning message about this rule too, but its been a while so I can't remember exactly what this is.
Does anyone know why rules get turned off /deleted / set to RED text?
I've gone through some investigation and found that sometimes you can have too many rules and it is possible to amend settings so that ther is more space but I'm still looking for instruction on this (it's vague though I have done this before a loooong time ago)
I know default space is 64kb and you can up it to 256kb, but I lack instructions for this, other causes apart from too many rules have been recorded as having rules with long names, but how long is long?
Any suggestions appreciated.
Thanks, McP