Our facility director has a laptop but when she is out of the office her admin asst (using a desktop computer) needs to check the incoming mail. When she open the Inbox only the error ... "Microsoft Office Outlook has stopped working ... a problem caused the program to stop working correctly. Windows will close the program & notify you if a solution is available." ... all other folder & even the sub-folders of the inbox open. Have done all of the troubleshooting advised by MS, nothing has worked to fix this problem.
A bit of history: this problem occurred about 1.5 years ago and was resolved but the history of that solution is no longer available. At the time we were still using windows xp on 32 bit machines. When we upgraded to windows 7, 64 bit machines it reared it's ugly head again. Temporarily she is using Outlook Web Access and is able to open the inbox of the director.
Advice?